1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Tengo problemas con el savefrom.net helper 30/01/2018
Hola tengo la version 7.40 de savefrom.net helper... pero no me aparece el icono de descarga cuando kiero descargar un video de facebook
Hello, this extension has been fixed. Please, update or reinstall it from our site.
The latest version is 7.55: http://en.savefrom.net/user.php#helper_install
Thank you for using Savefrom.Net browser extension
Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!
When I download a file from you tube downloaded file's name different with original name of original name. example - videoplayback (8)
Hello, do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
Music files from vk without cover art and info
Hello!
First of all, I would like to thank you guys so much for this extension, it's amazing!
But recently I'm facing some issues with extension. The downloads of songs from the VK site are coming without cover and no information and in the past this did not happen, I saw that another user also faced the same problem and I executed what you asked for in his response, but I do not use savefrom in TM and yes in Chameleon.
I have tried to disable uBlock, other TM scripts and was unsuccessful, I do not know if it is any problem with my extension or browser, as I tried Firefox and it also downloads the songs without the cover and information.
Here are the specs of my Chrome browser:
Browser: Chrome 64.0.3282 Windows
User Agent: Mozilla / 5.0 (Windows NT 6.3; Win64; x64) AppleWebKit / 537.36 (KHTML, like Gecko) Chrome / 64.0.3282.119 Safari / 537.36
Extension: chameleon 7.55
Hello, this does not depend on the Savefrom extension, the extension provides a download link and downloads what VK gives.
green button
Not every videos in facebook shows the green button. only beside some of the videos the green download button appears.
Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!
Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!
Hello, in order to download MP3 from Youtube you need to install our program Ummy Video Downloader,
Also with the help of it you can download videos in high quality with sound: https://videodownloader.ummy.net
No download links were found on all Facebook videos
Im using
Google Chrome is up to date
Version 63.0.3239.132 (Official Build) (64-bit)
Everytime i hit the green download arrow in video it says no links were found.
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
For the better understanding it'll be great to see a screenshot with the error.
Customer support service by UserEcho
