Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Answered

Aunque actualice los enlaces no aparece el botón descargar. Gracias

gladys 7 years ago • updated by Aleksandr 6 years ago • 7

Aunque actualice los enlaces no aparece el botón descargar. Gracias

Answer
Aleksandr 7 years ago

Hola, nos gustaría ayudarle, pero primero necesitamos información sobre su navegador y la extensión que tiene instalada.
Vaya aquí http://es.savefrom.net/user.php?info=1,
copie los detalles que se muestran aquí y envíelos de vuelta.
También envíenos algunos links del video que no puede descargar.
¡Gracias por ponerse en contacto con el soporte de Savefrom.Net!

0
Under review

i didn't like changing my multi media into this app im so annoyed right now!

Aj Pelegrino 7 years ago • updated by Aleksandr 7 years ago • 1
Answer
Aleksandr 7 years ago

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

0
Under review

video is not getting download download button is not displayed

raghavendra muni316 7 years ago • updated by Aleksandr 7 years ago • 1

daily i am using ur website manytimes in a daily it is very user friendly but now it is not like that it is asking for to download app even when i paste the link for video download  video quality is displaying but download button is not displaying please fix it

Answer
Aleksandr 7 years ago

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

Answer
Aleksandr 7 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

For the better understanding it'll be great to see a screenshot with the error.

0
Under review

Doesn’t work anymore

Meg 7 years ago • updated by Aleksandr 7 years ago • 1

Savefrom has always worked for me in the past, but for some reason it doesn’t now. It claims my browser doesn’t support downloading and I need to install an app. I’ve never had issues before and I haven’t changed anything! I’m on an iPad. I’m not downloading another app. I wish this would be fixed. 

Answer
Aleksandr 7 years ago

Hello, this is not an error, for downloading you need to install the application.

0
Under review

not paste My copy Link

yasinhindustani 7 years ago • updated by Aleksandr 7 years ago • 1
Answer
Aleksandr 7 years ago

Hello, Could you please send a few links you can't download. We will check it out.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

For the better understanding it'll be great to see a screenshot with the error.

Answer
Aleksandr 7 years ago

Здравствуйте, чтобы Вам помочь, нам нужна от Вас информация о вашем браузере и установленном расширении.
Подробно Вы можете посмотреть здесь, скопировать, и прислать нам: http://ru.savefrom.net/user.php?info=1
Так же пришлите нам несколько ссылок на файлы которые у Вас не скачиваются.
Спасибо за обращение в поддержку Savefrom.Net !

0
Under review

não aparece a opção de ver os downloads.

jonathanmanoelguerreiro 7 years ago • updated by Aleksandr 7 years ago • 1

não aparece a opção de ver os downloads.

Answer
Aleksandr 7 years ago

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.

0
Not a bug

Something called “TeleVZR app” has hijacked

Stepcoach 7 years ago • updated by Aleksandr 7 years ago • 7

Something called “TeleVZR app” has hijacked the savefrom.net site. When I try to use this site, all I get is a push to download this app. I checked throughGoogle, and this app has a low confidentiality rating - meaning it is dangerous to download. 

I have successfully used your site many times in the past year or so, so I know it works through the

“Documents” 

app on my iPad. But now I cannot download anything. 

Please help get this great service back!


BELOW IS A SCREENCAP OF YOUR SITE AS IT APPEARS FOR ME, USING EITHER SAFARI OR DOCUMENTS BROWSER.

Image 2957


Answer
Aleksandr 7 years ago

Hello, click on “Download app” button, and your video will magically appear inside the televzr app.

Answer
Aleksandr 7 years ago

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!



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