Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Respuesta
Aleksandr hace 5 años

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@ummy.net

0
En revisión

Why don't provide 720p download?

johnpollok99 hace 5 años actualizado por Aleksandr hace 5 años 1

I can't download 720p quality of videos.why?

Respuesta
Aleksandr hace 5 años

Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#

0
En revisión

Site com defeito

Cleiton Henrique hace 5 años actualizado por Aleksandr hace 5 años 1

Se não resolverem os problemas desse site, tirem isso do ar porque site que não baixa nada não deveria existir. Tento baixar um vídeo e essa porcaria exibe a mensagem 'link para download não encontrado". Estou ficando farto disso.

Respuesta
Aleksandr hace 5 años

Hello, Could you please send a few links you can't download. We will check it out.

For the better understanding it'll be great to see a screenshot with the error.

0
En revisión

I am unable to download in 720p

Himanshu chaudhary hace 5 años actualizado por Aleksandr hace 5 años 1
Respuesta
Aleksandr hace 5 años

Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#

Respuesta
Aleksandr hace 5 años

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

0
En revisión

we cant download some hd videos in 720p quality.please set thi bug

lakshitha hace 5 años actualizado por Aleksandr hace 5 años 1
Respuesta
Aleksandr hace 5 años

Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#

0
En revisión

Error a la hora de precionar el boton de descarga, reubicar

wilfrido net hace 5 años actualizado por Aleksandr hace 5 años 1

tienen una extencion muy buena, pero en algunos dispositivos he encontrado que tiene defecto a la hora de querer presionar el icono de descarga pues no funciona, me temo que es por la ubicacion que esta en la esquina, #nota es en firefox mobile

Respuesta
Aleksandr hace 5 años

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

For the better understanding it'll be great to see a screenshot with the error.

0
En revisión

por que no puedo descargar en mp4 720 hd

lagalgarete hace 5 años actualizado por Aleksandr hace 5 años 1
Respuesta
Aleksandr hace 5 años

Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#

0
En revisión

spam?

jimjulian hace 5 años actualizado por Aleksandr hace 5 años 1

I am getting ebates.com spam banner ads in Chrome. The ads are foe ebates.com. Is the SaveFromHelper TamperMonkey script at fault?

Respuesta
Aleksandr hace 5 años
0
En revisión

I Can't Download HD videos

Luis Vasquez hace 5 años actualizado por Aleksandr hace 5 años 1
Respuesta
Aleksandr hace 5 años

Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#