Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Antwort
Aleksandr vor 5 Jahren

Hello. For subscription related issues, refunds and problems with activation, please, write at: help@ummy.net

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Wird überprüft

Why don't provide 720p download?

johnpollok99 vor 5 Jahren aktualisiert von Aleksandr vor 5 Jahren 1

I can't download 720p quality of videos.why?

Antwort
Aleksandr vor 5 Jahren

Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#

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Wird überprüft

Site com defeito

Cleiton Henrique vor 5 Jahren aktualisiert von Aleksandr vor 5 Jahren 1

Se não resolverem os problemas desse site, tirem isso do ar porque site que não baixa nada não deveria existir. Tento baixar um vídeo e essa porcaria exibe a mensagem 'link para download não encontrado". Estou ficando farto disso.

Antwort
Aleksandr vor 5 Jahren

Hello, Could you please send a few links you can't download. We will check it out.

For the better understanding it'll be great to see a screenshot with the error.

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Wird überprüft

I am unable to download in 720p

Himanshu chaudhary vor 5 Jahren aktualisiert von Aleksandr vor 5 Jahren 1
Antwort
Aleksandr vor 5 Jahren

Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#

Antwort
Aleksandr vor 5 Jahren

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

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Wird überprüft

we cant download some hd videos in 720p quality.please set thi bug

lakshitha vor 5 Jahren aktualisiert von Aleksandr vor 5 Jahren 1
Antwort
Aleksandr vor 5 Jahren

Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#

0
Wird überprüft

Error a la hora de precionar el boton de descarga, reubicar

wilfrido net vor 5 Jahren aktualisiert von Aleksandr vor 5 Jahren 1

tienen una extencion muy buena, pero en algunos dispositivos he encontrado que tiene defecto a la hora de querer presionar el icono de descarga pues no funciona, me temo que es por la ubicacion que esta en la esquina, #nota es en firefox mobile

Antwort
Aleksandr vor 5 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

For the better understanding it'll be great to see a screenshot with the error.

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Wird überprüft

por que no puedo descargar en mp4 720 hd

lagalgarete vor 5 Jahren aktualisiert von Aleksandr vor 5 Jahren 1
Antwort
Aleksandr vor 5 Jahren

Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#

0
Wird überprüft

spam?

jimjulian vor 5 Jahren aktualisiert von Aleksandr vor 5 Jahren 1

I am getting ebates.com spam banner ads in Chrome. The ads are foe ebates.com. Is the SaveFromHelper TamperMonkey script at fault?

Antwort
Aleksandr vor 5 Jahren
0
Wird überprüft

I Can't Download HD videos

Luis Vasquez vor 5 Jahren aktualisiert von Aleksandr vor 5 Jahren 1
Antwort
Aleksandr vor 5 Jahren

Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#