Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
+1
Under review

extension in Firefox does not work. No "dowload" botton appears when playing a Youtube video

siamon40s 6 років тому оновлено Aleksandr 6 років тому 1
Відповідь
Aleksandr 6 років тому

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

+1
Under review

No download possible from Youtube anymore

anachorlis8493 6 років тому оновлено Aleksandr 6 років тому 1
Відповідь
Aleksandr 6 років тому

Hello, Google Chrome browser - version 8.65 fixed extension
Reinstall from this link: https://en.savefrom.net/faq.php#ext_inst_chrome
Mozilla Firefox Browser - extension fixed version 8.65
Reinstall from this link: https://addons.mozilla.org/firefox/addon/savefromnet-helper/
For browser Opera and Yandex - extension fixed version 8.65
Reinstall from this link: https://addons.opera.com/addons/extensions/details/savefromnet-helper/?display=en

+1
Under review

instagram video indirmiyor

Önder 6 років тому оновлено Aleksandr 6 років тому 1

merhaba. diğer web sitelerinden indirme yapabiliyorum fakat instagram üzerinden indirme yapmaya kalkınca .mp4 gibi bir dosya indirmiyor. uzantısı bilinmeyen bir dosya türü indirmeye çalışıyor fakat onu da indiremiyor. "başarısız - ağ hatası" diye bir uyarı veriyor.

Відповідь
Aleksandr 6 років тому

Hello, we know about the problem, our developers find out what is the cause of the error.

+1
Under review

not working

Klinker!&(# 6 років тому оновлено Aleksandr 6 років тому 1
Відповідь
Aleksandr 6 років тому

Hello, please, send us more details regarding the problem.

+1
Under review

if click the download button it's not showing which quality have the download please solve

ik2467473 6 років тому оновлено Aleksandr 6 років тому 1
Відповідь
Aleksandr 6 років тому

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

+1
Under review

download for vk doesnt work

dewcweve 6 років тому оновлено Aleksandr 6 років тому 1
Відповідь
Aleksandr 6 років тому

Hello, we know about the problem, our developers find out what is the cause of the error.

+1
Under review

I WANT TO TURN OFF THE NOTIFICATIONS WHICH ARE COMING FROM HERE HOW CAN I DO THIS PLS HELP ME ITS ANNOYING TO SEE THEM EVERY SINGLE SECOND

CLOSE THE ADDS PLS 6 років тому оновлено Aleksandr 6 років тому 1
Відповідь
Aleksandr 6 років тому
+1
Under review

Ya no funciona. Por favor, arregladlo.

Jorge P 6 років тому оновлено Aleksandr 6 років тому 1
Відповідь
Aleksandr 6 років тому

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

+1
Under review

The button no longer offers download options

Seba 6 років тому оновлено Aleksandr 6 років тому 1

On Mackbook Pro running Chrome Version 79.0.3945.117 (Official Build) (64-bit) youtube button no longer offers download. It's been about a week now since I noticed. 


Thanks

regards

Seba

 


Image 5740

Відповідь
Aleksandr 6 років тому

Hello, Reinstall the extension after an older version is uninstalled.

Install via MeddleMonkey.

https://en.savefrom.net/faq.php#ext_inst_chrome

+1
Under review

i can't download.Please fix that!!!!

hieun9951 6 років тому оновлено Aleksandr 6 років тому 1
Відповідь
Aleksandr 6 років тому

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !