Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Fixed

Apps, Extensions, and User scripts cannot be added from this website!

Raul John Donoso Almquist 9 років тому оновлено Aleksandr 9 років тому 2

Chromium Version 43.0.2357.81
Ubuntu 15.04 (64-bit)



Tried each installation method, including tampermonkey and the script, nothing gets it installed.



This control BS by Google is the MAIN reason I keep switching back to Firefox!



This problem might not be seen to be a bug by the developers, but it sure is a bug on the users side of things.

Відповідь
Aleksandr 9 років тому
Hello, how to install the Assistant to the browser Google Chrome read here: http://en.savefrom.net/faq.php#ext_inst_chrome
0
Є відповідь

wallheaven

Guney hardaloğlu 9 років тому оновлено Aleksandr 9 років тому 2

wallhaven.cc pls!! and ty :)

Відповідь
Aleksandr 9 років тому

Hello, please give us more details.

0
Fixed

Help

Michael Brink 9 років тому оновлено Aleksandr 9 років тому 2

I am using Google Crome 43.0.2357.81 m and I have downloaded your "helper" but I cant download from Youtube . I can still download from your site (and thanx for that) but why is your helper not working ? I have closed Google Crome before installing . I have downloaded the latest update of Save.net Helper

Відповідь
Aleksandr 9 років тому
Hi, reinstall the expansion before removing the previous one. Remove from Tampermonkey extensions.
Reinstall. How to install an extension in Google Chrome read here:
http://en.savefrom.net/faq.php#ext_inst_chrome
0
Fixed

http://es.savefrom.net/#url=http://vk.com/video290058381_171180354?hash=83412ce1ae865771 http://s01.savefrom.net/media/2286587193/9188cb354db97fbdedbc296b87cdb9da/ronda.mp4 Error: imposible descargar el archivo Obtenga un nuevo enlace de descarga del arc

robabebe 10 років тому оновлено Aleksandr 9 років тому 2
http://es.savefrom.net/#url=http://vk.com/video290058381_171180354?hash=83412ce1ae865771

http://s01.savefrom.net/media/2286587193/9188cb354db97fbdedbc296b87cdb9da/ronda.mp4

Error: imposible descargar el archivo



Obtenga un nuevo enlace de descarga del archivo. En caso de que este error se repita, póngase en contacto con nosotros a través del formulario de comentarios.

Відповідь
Aleksandr 9 років тому
Hi, install assistant:
http://download.savefrom.net/helper/setup/SaveFromNetHelper-Web-eb4ca08b98.exe?rnd=1429468537
Give the links that you couldn't download.
0
Declined

You should really allow to download from putlocker.it

Julia Mccall 9 років тому оновлено Aleksandr 9 років тому 2

Many things on vk.com and vimeo is on russian and I really need a clip. Why won't you allow to download from putlocker.it?


Відповідь
Aleksandr 9 років тому

Hello, SaveFrom.net team will not leave your idea without attention.

Thanks for using our SaveFrom.net Helper

0
Є відповідь

Solucionen la descarga En Audio MP4

Duvan Felipe Mendoza 9 років тому оновлено Aleksandr 9 років тому 2

Cuando descargo un archivo en Audio MP4 no me descarga con el nombre que es el reto esta todo bn (y)

Відповідь
Aleksandr 9 років тому
Hi, install our program Ummy Video Downloader.
Download video with sound: http://videodownloader.ummy.net
0
Not a bug

I cannot download videos from https://www.rt.com/

livnicolae 9 років тому оновлено Aleksandr 9 років тому 5

-Firefox 43.0b 1 Ubuntu 14.04 (and before update in version 41 same problem)

-Helper 5.60
https://www.rt.com/news/320633-truck-dodges-across-highway/

When I left click on Download button, nothing happend.

When I click middle button (like open in next tab), it works.

When I right click on Download button, the button Download disappear.


Відповідь
Aleksandr 9 років тому

Hello, in order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

This site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

0
Є відповідь

Lost all existing user scripts from Tampermonkey after installing the app with exe installer

vipaware 10 років тому оновлено Лемур 10 років тому 1
I lost all my user scripts installed in Tampermonkey after I installed your app with SaveFromNetHelper-Web-307.exe.
SaveFrom.net helper was the only installed user script when I launched Chrome back again. I had a number of installed user scripts before.

It wouldn't be such a big issue for me if there only were 3rd party scripts installed. Unfortunately, there also were my own scripts I wrote for myself and I don't have a copy anywhere.

Please, let me know how can I get the previous state of my installed user scripts back.

Chrome version: 38.0.2125.111 m
Windows 7 x64 (6.1.7601 sp1)

(I'm putting this into Questions, since it is my fault I wasn't careful enough to look for userscript directly, since I already was using Tampermonkey. However, you may also see it as a bug, if your installer is not supposed to remove installed user scripts from a client machine.)
Відповідь
Лемур 10 років тому
Hello!
Return will not work. 
We will try to fix it.
0
Fixed

Videos Not Downloading as MP4 File??

Hammer Head 11 років тому оновлено Aleksandr 9 років тому 2
Recently last week for some reason, my youtube videos are being downloaded as "Save as File Type - All Files" and not as an MP4 extension. Using the drop down option for the save as file type and there are no other options except for "All Files". So now when I try to play back the video, it wont play automatically and I have to select which program I want to use to open/play it as it is not recognized. Again this is just recently it started doing this. Is there something I've done to my computer to create this change?? Or why the viedeos aren't being downloaded with an MP4 extension?? Thanks for your help!

Відповідь
Aleksandr 9 років тому

Please specify additional data:

address of the page (URL) from where you try to download the file.

version of your browser?

version of the extension?

http://en.savefrom.net/user.php?info=1

0
Є відповідь

При завантаженні антивіруска виявляє троянського коня.

Владислав Луцик 9 років тому оновлено Aleksandr 9 років тому 2
Відповідь
Aleksandr 9 років тому

Здравствуйте, что именно вы загружаете?
Пришлите ссылку на файл где показывает вирус.