1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hello, for the better understanding it'll be great to see a screenshot with the error.
Getting error. While downloading with chrome extension chrome get closed. Chrome not responding while click on to download button.
Hello, for the better understanding it'll be great to see a screenshot with the error.
Error en la solicitud. Inténtelo de nuevo.
Hola. Cuando intento descargar vídeos desde https://app.tutellus.com/cuaderno/fundamentos-de-criptotrading me da error
Gracias
Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net
When I want to download a video, the browser closes
Hola, he instalado SaveFrom.net Helper a través de Chameleon (https://chrome.google.com/webstore/detail/chameleon/dmpojjilddefgnhiicjcmhbkjgbbclob) y la extensión (https://addons.opera.com/extensions/details/savefromnet -helper /) en: Chromium Versión 70.0.3538.77 (compilación oficial) Construido en Ubuntu, ejecutándose en Ubuntu 16.04 (32 bits). Hasta ayer, 27 de octubre de 2018 funcionó a la perfección. Hoy, 28 de octubre de 2018, cuando quiero descargar un video, el navegador se cierra. No había tocado nada ni hecho cambios. Desinstalé SaveFrom.net Helper, lo reinstalé y sigue siendo el mismo, cierra el navegador cuando quiero descargar un video. Desinstalé el navegador, lo reinstalé y luego instalé SaveFrom.net Helper y lo mismo otra vez. No sé qué hacer...
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
Hello, in order to download MP3 from Youtube you need to install our program Ummy Video Downloader,
Also with the help of it you can download videos in high quality with sound: https://videodownloader.ummy.net
Hello, what exactly do you want to download?
Send a couple of links to files that you can not download?
For the better understanding it'll be great to see a screenshot with the error.
Bug Report -"videoplayback.mp4" -
If you paste in a link from youtube it will usually give 5 download options:
MP4 720
MP4 360
WEBM 360
3GP 240
3GP 144.
ONLY mp4 720 saves using the title of the video as the file name. All 4 other options save the file as "videoplayback"
Hello, unfortunately we can not influence this, downloading is done directly from Youtube.
It is the site Youtube gives with this name.
Служба підтримки клієнтів працює на UserEcho
