Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
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На рассмотрении

I can't download videos from the facebook comments and the download button needs to be rearranged.

Ahsan Rizvi 5 лет назад обновлен Aleksandr 5 лет назад 3

1st problem: I use the new facebook design but I cant download videos from the comment section. The green download arrow doesnt appear anywhere. 

2nd problem: Whenever I try to download a picture/video from facebook, the arrow button appears misplaced at the top. It doesn't look nice at all. Please rearrange it so that it looks nice,

Image 7143

Image 7142

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На рассмотрении

do you actually read these

a_9er 5 лет назад обновлен Aleksandr 5 лет назад 1

same question as most frequently asked question. download the link but get nothing , after three years of it not working i thought it would be fixed by now but after seeing other posts from 2 years ago and asked again by the same people recently obviously you don't care about the problem. we arn't going to subscribe to a service that dos'nt work.

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Спасибо

Please add starmaker website to get downloaded the record video...please. Regards

GUNA1978 5 лет назад обновлен Aleksandr 5 лет назад 1
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Отвечен

Language change

CelXD 5 лет назад обновлен Aleksandr 5 лет назад 1

My extension language suddenly change to foreign language, please tell me how to change it back to english.

Browser : Chrome version 83.0.4103.61

Extension : SaveFrom.net helper version 8.92

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Отвечен

Not working in with many videos

pcmusic75 5 лет назад обновлен Aleksandr 5 лет назад 1

Hi,

I can't download The Pogues

https://www.youtube.com/watch?v=s11BuatTuXk

With every update of Chrome and Firefox SaveFrom is bugging. I have to unsinstall and reisnstall it but now it doesn't work.

+1
На рассмотрении

i can't download facebook videos install extension show button but not working :( :-s

lucky shoaib 5 лет назад обновлен Aleksandr 5 лет назад 1
Ответ
Aleksandr 5 лет назад

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

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На рассмотрении

Cant download from Soundcloud

dropy1234 5 лет назад обновлен Aleksandr 5 лет назад 1

Hey I can't download from Soundcloud for example this files:

https://soundcloud.com/kittball/popular-tracks

FF Dev, MacOS

Ответ
Aleksandr 5 лет назад

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

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На рассмотрении

Why can't i can change quality of video from youtube

sheikhsab123456 5 лет назад обновлен Aleksandr 5 лет назад 1
Ответ
Aleksandr 5 лет назад

Hello, please, send us more details regarding the problem.

+1
На рассмотрении

download button is not showing

parthasai007 5 лет назад обновлен Aleksandr 5 лет назад 1
Ответ
Aleksandr 5 лет назад

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

For the better understanding it'll be great to see a screenshot with the error.

+1
На рассмотрении

No se descargan bien los videos de ok.ru no se pueden reproducir

Seastian Meso 5 лет назад обновлен Aleksandr 5 лет назад 1
Ответ
Aleksandr 5 лет назад

Hello, this extension has been fixed. Please, update or reinstall it from our site.
The latest version is 8.85: https://en.savefrom.net/user.php?vid=387#10
Thank you for using Savefrom.Net browser extension

Сервис поддержки клиентов работает на платформе UserEcho