1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1

Can't download from dramafever.com
SaveFrom points to Video Downloader Pro but I'm not inclined to install yet another browser. Any chance you can add support for this great site?
- Browser: Firefox 42.0 Windows XP
- Extension: ff-sf 5.81

Hello, this site is not on the list of supported resources.
The full list can be found here: http://en.savefrom.net
Our team will not disregard your idea.
But it is better to install the extension Video Downloader Pro.

WHY DON'T YOU JUST PUT YOUR EXTENTION IN THE CHROME WEB STORE??

Does helper work with IE ?
Cheers
Bob

upload the extension to chrome store
can you upload the extension to chrome store? my chrome can install it and need to be from official chrome store.. how a pity.. I really need the extension TT

Hello, we can not add our extension onto the store, Google bans extensions
that download content from YouTube.
How to install onto Google Chrome:

expecting for other sites

Can't resume download from Youtube when using IDM
I was downloading an 800MB, 720p video from youtube using IDM, it stopped at around 70% and got the message, Downloading Owner Webpage to Refresh Link Address. I tried redownloading the file but same error occur. Truly disappointing.

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Please, send to me a link to a video that will not be downloaded.

Hello, what site you are downloading files?
Please, send to me a link to a file that will not be downloaded.
Сервис поддержки клиентов работает на платформе UserEcho