Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Не ошибка

​The download button randomly disappears.

LagG_ 9 лет назад обновлен Aleksandr 9 лет назад 2

The download button randomly disappears like if the extension was never installed, even though it still appears installed in the "Extensions" on Firefox. The only way to fix it is reinstalling.


Firefox Version 27.0.1 + Adblock Plus with Element Hiding Helper.

Windows 8.1

Ответ
Aleksandr 9 лет назад

Hello, now works with version 38

In Mozilla Firefox banned upload extensions that work on the old api because of what we can no longer support the old version.

0
Отвечен

Can you please use other pictures than these women, as an example. Women are not something we can use to sell our products.

Ali Al 9 лет назад обновлен Aleksandr 9 лет назад 2

Can you please use other pictures than these women, as an example. Women are not something we can use to sell our products.

Ответ
Aleksandr 9 лет назад

Hello, please give us more details.

0
Исправлен

download is not complete

anonymous 10 лет назад обновлен Aleksandr 10 лет назад 2
if i download a video its realy fast ready but the video is not full !
Ответ
Aleksandr 10 лет назад
Hello. Send a link to a video that is not fully downloaded.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1
0
Исправлен

I still cann't download form Facebook

Asiao Huo 10 лет назад обновлен Aleksandr 9 лет назад 2
  • Browser: Firefox 38.0 Windows 7
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Firefox/38.0
  • Extension: ff-sf 5.10
Ответ
Aleksandr 9 лет назад
Hi, reinstall the expansion: https://sf-addon.com/helper/mozilla/savefrom_last.xpi?ts=1434715369479
0
Не ошибка

Doesn't show bitrate on safari mac os x

Elnur Azimbaev 11 лет назад обновлен Лемур 11 лет назад 1
Doesn't show bitrate on safari mac os x
Ответ
Лемур 11 лет назад
Hello!
This browser is not technically feasible to fix it.
0
Отвечен

мэйл.ру в UmmyVideoDownloader

Александр Нижник 10 лет назад обновлен Aleksandr 10 лет назад 2
ребят, очень сильно задалбывает в программке UmmyVideoDownloader автоматическое добавление стартовой страницы мэйл.ру. Это такой подсирон с вашей стороны. Просто пиздец. Я уже задолбался подтирать за вами ГРЯЗЬ. Удалите эту хуйню из установщика программы. Если мне нужен будет Яндекс браузер или мэйл.ру-поиск, я его установлю САМ. Без вашей, блять, помощи.
Ответ
Aleksandr 10 лет назад
Здравствуйте, при установке программы Ummy Video Downloader в установщике вручную снимите галочки и не устанавливайте то что вы считаете не нужным.
0
Исправлен

HELP! I can´t download videos from YouTube.

Iris Xiaofeng Ge 9 лет назад обновлен Aleksandr 9 лет назад 2

I tried many times, 90% of the time I can't download anything from YouTube, only less than 10% the download link is working. Please fix the problem. Thank you!

Ответ
Aleksandr 9 лет назад

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1
Please, send us links for files, which can't be downloaded.

We will try to fix the problem.

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?

0
Отклонен

google chrom disable saveFrom.net extention and i need to reinstall it every time i restart my browser

sutlan 11 лет назад обновлен Maksym 11 лет назад 2
google chrom disable saveFrom.net extention and i need to reinstall it every time i restart my browser
0
Исправлен

46

denssaugeo 9 лет назад обновлен Aleksandr 9 лет назад 2

can not download from odnoklassniki ”unable to get the file size, please try again” .chrome

Ответ
Aleksandr 9 лет назад

Hello, in order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Please, send to me a link to a video that will not be downloaded.

0
Отклонен

Please add support for http://www.rajce.idnes.cz/ albums

ka m 11 лет назад обновлен Aleksandr 10 лет назад 2
Ответ
Aleksandr 10 лет назад
We'll try to do this if the idea collects many votes

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