Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Исправлен

Apps, Extensions, and User scripts cannot be added from this website!

Raul John Donoso Almquist 9 лет назад обновлен Aleksandr 9 лет назад 2

Chromium Version 43.0.2357.81
Ubuntu 15.04 (64-bit)



Tried each installation method, including tampermonkey and the script, nothing gets it installed.



This control BS by Google is the MAIN reason I keep switching back to Firefox!



This problem might not be seen to be a bug by the developers, but it sure is a bug on the users side of things.

Ответ
Aleksandr 9 лет назад
Hello, how to install the Assistant to the browser Google Chrome read here: http://en.savefrom.net/faq.php#ext_inst_chrome
0
Отвечен

wallheaven

Guney hardaloğlu 9 лет назад обновлен Aleksandr 9 лет назад 2

wallhaven.cc pls!! and ty :)

Ответ
Aleksandr 9 лет назад

Hello, please give us more details.

0
Исправлен

Help

Michael Brink 9 лет назад обновлен Aleksandr 9 лет назад 2

I am using Google Crome 43.0.2357.81 m and I have downloaded your "helper" but I cant download from Youtube . I can still download from your site (and thanx for that) but why is your helper not working ? I have closed Google Crome before installing . I have downloaded the latest update of Save.net Helper

Ответ
Aleksandr 9 лет назад
Hi, reinstall the expansion before removing the previous one. Remove from Tampermonkey extensions.
Reinstall. How to install an extension in Google Chrome read here:
http://en.savefrom.net/faq.php#ext_inst_chrome
0
Исправлен

http://es.savefrom.net/#url=http://vk.com/video290058381_171180354?hash=83412ce1ae865771 http://s01.savefrom.net/media/2286587193/9188cb354db97fbdedbc296b87cdb9da/ronda.mp4 Error: imposible descargar el archivo Obtenga un nuevo enlace de descarga del arc

robabebe 10 лет назад обновлен Aleksandr 9 лет назад 2
http://es.savefrom.net/#url=http://vk.com/video290058381_171180354?hash=83412ce1ae865771

http://s01.savefrom.net/media/2286587193/9188cb354db97fbdedbc296b87cdb9da/ronda.mp4

Error: imposible descargar el archivo



Obtenga un nuevo enlace de descarga del archivo. En caso de que este error se repita, póngase en contacto con nosotros a través del formulario de comentarios.

Ответ
Aleksandr 9 лет назад
Hi, install assistant:
http://download.savefrom.net/helper/setup/SaveFromNetHelper-Web-eb4ca08b98.exe?rnd=1429468537
Give the links that you couldn't download.
0
Отклонен

You should really allow to download from putlocker.it

Julia Mccall 9 лет назад обновлен Aleksandr 9 лет назад 2

Many things on vk.com and vimeo is on russian and I really need a clip. Why won't you allow to download from putlocker.it?


Ответ
Aleksandr 9 лет назад

Hello, SaveFrom.net team will not leave your idea without attention.

Thanks for using our SaveFrom.net Helper

0
Отвечен

Solucionen la descarga En Audio MP4

Duvan Felipe Mendoza 9 лет назад обновлен Aleksandr 9 лет назад 2

Cuando descargo un archivo en Audio MP4 no me descarga con el nombre que es el reto esta todo bn (y)

Ответ
Aleksandr 9 лет назад
Hi, install our program Ummy Video Downloader.
Download video with sound: http://videodownloader.ummy.net
0
Не ошибка

I cannot download videos from https://www.rt.com/

livnicolae 9 лет назад обновлен Aleksandr 9 лет назад 5

-Firefox 43.0b 1 Ubuntu 14.04 (and before update in version 41 same problem)

-Helper 5.60
https://www.rt.com/news/320633-truck-dodges-across-highway/

When I left click on Download button, nothing happend.

When I click middle button (like open in next tab), it works.

When I right click on Download button, the button Download disappear.


Ответ
Aleksandr 9 лет назад

Hello, in order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

This site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

0
Отвечен

Lost all existing user scripts from Tampermonkey after installing the app with exe installer

vipaware 10 лет назад обновлен Лемур 10 лет назад 1
I lost all my user scripts installed in Tampermonkey after I installed your app with SaveFromNetHelper-Web-307.exe.
SaveFrom.net helper was the only installed user script when I launched Chrome back again. I had a number of installed user scripts before.

It wouldn't be such a big issue for me if there only were 3rd party scripts installed. Unfortunately, there also were my own scripts I wrote for myself and I don't have a copy anywhere.

Please, let me know how can I get the previous state of my installed user scripts back.

Chrome version: 38.0.2125.111 m
Windows 7 x64 (6.1.7601 sp1)

(I'm putting this into Questions, since it is my fault I wasn't careful enough to look for userscript directly, since I already was using Tampermonkey. However, you may also see it as a bug, if your installer is not supposed to remove installed user scripts from a client machine.)
Ответ
Лемур 10 лет назад
Hello!
Return will not work. 
We will try to fix it.
0
Исправлен

Videos Not Downloading as MP4 File??

Hammer Head 11 лет назад обновлен Aleksandr 9 лет назад 2
Recently last week for some reason, my youtube videos are being downloaded as "Save as File Type - All Files" and not as an MP4 extension. Using the drop down option for the save as file type and there are no other options except for "All Files". So now when I try to play back the video, it wont play automatically and I have to select which program I want to use to open/play it as it is not recognized. Again this is just recently it started doing this. Is there something I've done to my computer to create this change?? Or why the viedeos aren't being downloaded with an MP4 extension?? Thanks for your help!

Ответ
Aleksandr 9 лет назад

Please specify additional data:

address of the page (URL) from where you try to download the file.

version of your browser?

version of the extension?

http://en.savefrom.net/user.php?info=1

0
Отвечен

При завантаженні антивіруска виявляє троянського коня.

Владислав Луцик 9 лет назад обновлен Aleksandr 9 лет назад 2
Ответ
Aleksandr 9 лет назад

Здравствуйте, что именно вы загружаете?
Пришлите ссылку на файл где показывает вирус.

Сервис поддержки клиентов работает на платформе UserEcho