Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Отвечен

poque se alento mi computadora al instalar save from

Victor Moreno Gomez 10 лет назад обновлен Aleksandr 10 лет назад 3
Ответ
Aleksandr 10 лет назад

Hello, please give us more details.

0
Отвечен

why i can not download 720@ from youtube

Mutant Mizan 10 лет назад обновлен Aleksandr 10 лет назад 2
Ответ
Aleksandr 10 лет назад

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?

0
Исправлен

why lately can not download the video here?

Afra Syarifah 10 лет назад обновлен Aleksandr 10 лет назад 2

why lately can not download the video here? the connection is not secure and the video link already entered can not be loaded. I think mozilla firefox wrong but if I wear google chorme turned out just the same.

Ответ
Aleksandr 10 лет назад

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

Please, send to me a link to a file that will not be downloaded.

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?

0
Исправлен

NÃO ESTOU CONSEGUINDO BAIXAR OS VÍDEOS,APARECE VÍDEO NÃO ENCONTRADO.

Ana Claudia Menezes 10 лет назад обновлен Aleksandr 10 лет назад 2
Ответ
Aleksandr 10 лет назад

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?

0
Отвечен

i am not able to download the video from the youtuibe with your extension of save from net.

Bhavesh Nanhe 10 лет назад обновлен Aleksandr 10 лет назад 2

I am not able to download the video from the youtuibe with your extension of save from net. Even when I have downloaded its extension and added to chrome.Help me.

Ответ
Aleksandr 10 лет назад

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

0
Отвечен

When I want to view the video by pressing play, it says unable to find video.

Amari Bagley 10 лет назад обновлен Aleksandr 10 лет назад 2
Ответ
Aleksandr 10 лет назад

Hello, please give us more details.

0
Отвечен

can not get speaker to unmute

Karen May 10 лет назад обновлен Aleksandr 10 лет назад 2

on the down loaded video the speaker will not UN-mute



Ответ
Aleksandr 10 лет назад

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?

In what capacity do you download a video?

0
Отвечен

no me salen todas las calidades

Ismael Yadi 10 лет назад обновлен Aleksandr 10 лет назад 2

ni 720 p

n 240

Ответ
Aleksandr 10 лет назад

Hello, please give us more details.

0
Отвечен

I cannot download video.

Ehtisham Ul Haq 10 лет назад обновлен Aleksandr 10 лет назад 2

It says Forbidden. Link of Video is

Youtube video


Ответ
Aleksandr 10 лет назад

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?

You are on the Youtube website is able to watch video?

0
Исправлен

download error "No link were found"

mahesh munda 10 лет назад обновлен Aleksandr 10 лет назад 2

when i prees button to download a message show "No link were found " what to do

Ответ
Aleksandr 10 лет назад

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?

Сервис поддержки клиентов работает на платформе UserEcho