Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Отвечен

i cant download ,i installed safe from extension but i cant

madumali 9 лет назад обновлен Aleksandr 9 лет назад 2
Ответ
Aleksandr 9 лет назад

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

0
Отвечен

l want to download videos any time

rockson Kipayeni 9 лет назад обновлен Aleksandr 9 лет назад 2
Ответ
Aleksandr 9 лет назад

Hello, please give us more details.

0
Исправлен

I can't download anything from VKontacte, I click the arrow and nothing happens. I tried reloading the page, turning the extension off and on - nothing helps. It had been working fine for a few months before.

polina_lelyukh 9 лет назад обновлен Aleksandr 9 лет назад 4

I can't download anything from VKontacte, I click the arrow and nothing happens. I tried reloading the page, turning the extension off and on - nothing helps. It had been working fine for a few months before.

Ответ
Aleksandr 9 лет назад

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

0
Отвечен

I had this download / extension before and it worked great I love the green arrow. but i had an issue with my computer and did a system recovery and now I tried downloading this helper again and I can download it but it will not open. please help

Robert Haywood 9 лет назад обновлен Aleksandr 9 лет назад 4

I loved how this worked but i had to do a factory reset and add new secureity to my computer, (AVG) so now i tried to download this set up once again and It downloads but i can not open it and make it start working please help. I love to download videos

Ответ
Aleksandr 9 лет назад

Hello, here are direct links to the expansion unit.


Google Chrome. First 1 then 2.
1. Install the extension Chameleon: https://chrome.google.com/webstore/detail/chameleon/dmpojjilddefgnhiicjcmhbkjgbbclob?hl=en-US

2. Install the extension Savefrom.Net: https://addons.opera.com/en/extensions/details/savefromnet-helper/?display=en

0
Исправлен

Ваш сервис не работает в новой версии дизайна Вконтакте

Саня Дубовик 9 лет назад обновлен Aleksandr 9 лет назад 2

Ссылка на скачивание просто не отображается. Браузеры: Сафари, Хром. Версия расширения: последняя. В старой версии контакта все работает отлично

Ответ
Aleksandr 9 лет назад

Здравствуйте, для более эффективной помощи мне нужна следующая информация.

Пришлите информацию указанную здесь: http://ru.sfrom.net/user.php?info=1

0
Отвечен

is it illegal to use this for youtube videos

harleymartin12 9 лет назад обновлен Aleksandr 9 лет назад 2

can you get in troube for using this to download youtube videos

Ответ
Aleksandr 9 лет назад
0
Исправлен

Savefrom stops working when scanning images of a long VK page

Spede 9 лет назад обновлен Aleksandr 9 лет назад 8

When I try to scan this page: http://vk.com/wall-63130299?offset=0&own=1 for pictures (note: if you keep scrolling down, more pics appear, so I scrolled for a very long time), the Chrome extension starts scanning but then stalls at roughly 1300 out of 10000 pics.


Note 1: both Chrome and Savefrom are up to date (tried with both 6.15.2 and 6.16.2), my disk isn't full, and I also tried to clear the cache.


Note 2: I only scan the page in order to get links, I am not trying to download the pictures directly.

Ответ
Aleksandr 9 лет назад

Hello. Extension download photos or not?

Send a link to the photo album, we'll check.

0
Отвечен

The download link not found.

Kika 9 лет назад обновлен Aleksandr 9 лет назад 4

Browser: Firefox 45.0 Mac OS X

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:45.0) Gecko/20100101 Firefox/45.0 Extension: ff-sf 6.18


Saying that The download link not found. : http://webinar.newdirections.ru/2955/room/230/

Ответ
Aleksandr 9 лет назад

Hello, this site is not on the list of supported resources.

The full list can be found here: http://en.savefrom.net

0
Отвечен

suspicious activity detected

Rbrine 9 лет назад обновлен Aleksandr 9 лет назад 2
Ответ
Aleksandr 9 лет назад

Hello, please give us more details.

0
Отвечен

can't download an embedded clip

Alex 9 лет назад обновлен Aleksandr 9 лет назад 2

can't download an embedded clip in http://webinar8.ru/w/6168

Ответ
Aleksandr 9 лет назад

Hello, this site is not on the list of supported resources.

The full list can be found here: http://en.savefrom.net

Сервис поддержки клиентов работает на платформе UserEcho