Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Отвечен

dont have music after downloading this video https://www.youtube.com/watch?v=cIS9w1IM7Jw

bunbunshoes 8 лет назад обновлен Aleksandr 7 лет назад 2
Ответ
Aleksandr 7 лет назад

Hello, in what capacity you are downloading videos?

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

0
Исправлен

Не работает.Не качает музыку ВК.

mister matviichuk 8 лет назад обновлен Aleksandr 7 лет назад 2
Ответ
Aleksandr 7 лет назад

Здравствуйте, расширение починили, обновите или переустановите с нашего сайта.
Актуальная версия 7.11: http://ru.savefrom.net/user.php?vid=387#helper_install

Спасибо что пользуетесь расширением Savefrom.Net

0
Отвечен

no logro registrarme y tengo mi infografia en espera desde hace 20 min

mgc 8 лет назад обновлен Aleksandr 7 лет назад 2
Ответ
Aleksandr 7 лет назад

Hello, please give us more details.

0
Отвечен

cannot download any audio and music from vk since yesterday. I've already tryed to reinstall savefrom net but nothing changed. What's wrong?

Mar Mic 8 лет назад обновлен Aleksandr 7 лет назад 2
Ответ
Aleksandr 7 лет назад

Hello, this extension has been fixed. Please, update or reinstall it from our site.
The latest version is 7.11: http://en.savefrom.net/user.php#helper_install

Thank you for using Savefrom.Net browser extension

Ответ
Aleksandr 7 лет назад

Здравствуйте, расширение починили, обновите или переустановите с нашего сайта.
Актуальная версия 7.11: http://ru.savefrom.net/user.php?vid=387#helper_install

Спасибо что пользуетесь расширением Savefrom.Net

0
Исправлен

Max videos in youtube playlist is 49? Even when 100 videos in playlist

David Simmonds 8 лет назад обновлен Aleksandr 7 лет назад 2

I have tried to download multiple playlists from Youtube, and only the first 49 videos in the playlist are showing up. Even if I chose the url from a video above 50...


Ответ
Aleksandr 7 лет назад

Hello, Please, let us know what is the name of the program you are using for downloading videos?

0
Исправлен

No Puedo Descargar Music De VK.com Utilizo Mozilla Firefox

GaboDiaz 8 лет назад обновлен Aleksandr 7 лет назад 2
Ответ
Aleksandr 7 лет назад

Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.

Best, SaveFrom.net Team

0
Отвечен

When can we download again on vk?

adridetailleur 8 лет назад обновлен Aleksandr 7 лет назад 2

When will the problem be resolved about downloads on vk? Thanks!

Ответ
Aleksandr 7 лет назад

Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.

Thanks for using our resources.
Best, SaveFrom.net Team

0
Отвечен

cannot download any music from vk

lilgamehq 8 лет назад обновлен Aleksandr 7 лет назад 2

cannot download any music from vk

Ответ
Aleksandr 7 лет назад

Hello, we are working hard to fix the error with the links.
The new version with the bug being fixed is going to be released soon.

Thanks for your understanding!

0
Отвечен

as a webmaster, how do I add the script to a wordpress website. Please any explanantion

Bernard 8 лет назад обновлен Aleksandr 7 лет назад 6

I am trying to add the script to a wordpress website but i am finding it difficult, please could anyone who has implemented this on a wordpress kindly show me how to go about this.


Explanations will be appreciated

Ответ
Aleksandr 7 лет назад

Hello, the necessary information can be found here:

http://en.savefrom.net/webmaster.php

Сервис поддержки клиентов работает на платформе UserEcho