1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.
Hello, our extension without problems supports Google Chrome, Yandex browser, Mozilla Firefox, Opera Stable, Safari.
facebook
Not show the green arrow on Facebook video .... why this is happen????/ help me
Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!
hola amigos, descargo el video y tiene 0 bytes ayuda
el video se descarga, pero cuando quiero reproducirlo, solo esta el nombre y pesa 0 bytes, es como que solo baja el nombre no el archivo completo
Hola, necesitamos información sobre su navegador y su ayudante, puede encontrar información detallada aquí:
https://es.savefrom.net/user.php?info=1#info copie la información y envíela a nosotros,
También puede realizar capturas de pantalla de errores y proporcionar una mejor comprensión del problema.
¡Gracias por contactar a Savefrom.Net!
no longer works on dailymotion
using firefox, dailymotion's site has been updated and now the download button does not appear so can't download
Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!
480p resolution not found
Would you like to allow to download video at 480p resolution when it's available as this resolution is much used.
Hello, 480p extension download only without a sound to download with sound you need to install the program Ummy Video Downloader: http://videodownloader.ummy.net
Download button dissapeares
1.Chrome for Linux 61.0.3163.100;
2. Helper version 7.49
The problem:
When I open an facebook video from a group, I cannot because as soon as I hover the download button, it dissapeares.
Hello, could you please send a few links you can't download. We will check it out..
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!
Firfox 56.0 (64 bit), savefrom 7.40, windows 10. The download arrow does not appear on the right top of facebook video. Please help to resolve this issue.
Firfox 56.0 (64 bit), savefrom 7.40, windows 10. The download arrow does not appear on the right top of facebook video. Please help to resolve this issue
Regards,
Srinivas
Hello, Reinstall the extension after an older version is uninstalled. The current version is 7.49:
forced to use telesvr
televsr. I am not allowed to download any apps that aren't approved. I have been able to use savefrom net. Now I am being FORCED to connect to a service that I do not know or trust. I am not happy to give up that much control of my sessions. I mainly HATE that I have been given no choice or warning.
Hello. This was an error, which Savefrom.net has timely fixed. Now you can download a video regular way. We will consider your opinion, and will give our users a choice regarding this in the future.
Сервис поддержки клиентов работает на платформе UserEcho
