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1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
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For the people who say "is the app down today?" or "i cant see the download/green button today!" or "i cant download vids"...Well try updating your user script

thepcgamer3602 0 6 лет назад обновлен Aleksandr 6 лет назад 1
Ответ
Aleksandr 6 лет назад

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

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we cant download some hd videos in 720p quality.please set thi bug

lakshitha 6 лет назад обновлен Aleksandr 6 лет назад 1
Ответ
Aleksandr 6 лет назад

Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#

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Error a la hora de precionar el boton de descarga, reubicar

wilfrido net 6 лет назад обновлен Aleksandr 6 лет назад 1

tienen una extencion muy buena, pero en algunos dispositivos he encontrado que tiene defecto a la hora de querer presionar el icono de descarga pues no funciona, me temo que es por la ubicacion que esta en la esquina, #nota es en firefox mobile

Ответ
Aleksandr 6 лет назад

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

For the better understanding it'll be great to see a screenshot with the error.

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por que no puedo descargar en mp4 720 hd

lagalgarete 6 лет назад обновлен Aleksandr 6 лет назад 1
Ответ
Aleksandr 6 лет назад

Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#

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spam?

jimjulian 6 лет назад обновлен Aleksandr 6 лет назад 1

I am getting ebates.com spam banner ads in Chrome. The ads are foe ebates.com. Is the SaveFromHelper TamperMonkey script at fault?

Ответ
Aleksandr 6 лет назад
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I Can't Download HD videos

Luis Vasquez 6 лет назад обновлен Aleksandr 6 лет назад 1
Ответ
Aleksandr 6 лет назад

Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#

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Can't download HD Videos

Sreek 6 лет назад обновлен Aleksandr 6 лет назад 1
Ответ
Aleksandr 6 лет назад

Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#

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Can't download Hd Videos with audio

Sreek 6 лет назад обновлен Aleksandr 6 лет назад 1

Image 3539

Ответ
Aleksandr 6 лет назад

Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#

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Keeps naming things "videoplayback (XX)"

coolguy19849 6 лет назад обновлен Aleksandr 6 лет назад 1
Ответ
Aleksandr 6 лет назад

Hello, from which site and in what capacity do you download?

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Porno add in your website

suklalrs8685 6 лет назад обновлен Aleksandr 6 лет назад 1

Your website include with adds of adults website.I allow notification by mistake and always recieve adult notification in notification bar. It's horrible thing some under 18 child also visit your site. It's bad thing for you and your well known web

Ответ
Aleksandr 6 лет назад

Hello, send screenshots of this ad.

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