1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Доброго дня!
Допоможіть будь-ласка! Перестало зкачувати з ВК альбоми, тільки одне фото завантажити можна
Здравствуйте, для эффективной помощи нам нужна информация о расширении и браузере.
Скопируйте и пришлите информацию указанную здесь: http://ru.savefrom.net/user.php?info=1
.AAC files that I'm downloading with your service do not works in iTunes.
Some time ago all was fine. In other services format coding is fine, but I want to use SaveFrom anyway. Could you do anything with this?
Hello, thank you for the information.
Our developers will find out what could be the problem and try to fix it.
how do I disable getting messages from en.save.net? I do NOT, NOT, NOT want the messages.
I want to STOP getting messages from en.save.net, please how do I disable this. I am so fed up with these messages. Please how do I disable otherwise I will report this to the Better Business Bureau.,
PLEASE, I HATE THEM!!!!!!!!!!!!!!!!!
Hello, what is the name of your browser?
Send a screenshot of the message.
Hello, there is no technical possibility, in order to download install the program Ummy Video Downloader:
Hello, from which site and where exactly do you install the extension? Send link.
For the better understanding it'll be great to see a screenshot with the error.
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
Прерывается Загрузка ВидеоФайлов на Ютубе
Перестало работать скачивание видео файлов. При нажатии на зелёную кнопку выбранный файл в белом фоном улетает в загрузку и тут же пишется "загрузка прервана"! Это как на Яндекс Браузере, так и в Опере.
Здравствуйте, мы знаем об этом и делаем всё возможное что бы это исправить.
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Send a link to the playlist and links to videos that you do not download in the playlist.
Сервис поддержки клиентов работает на платформе UserEcho
