Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
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Opera Version:60.0.3255.170, Helper 8.25 now doesn't allow me to download from YouTube

windwalker 5 лет назад обновлен Aleksandr 5 лет назад 1
Ответ
Aleksandr 5 лет назад

Hello, this extension has been fixed. Please, update or reinstall it from our site.
The latest version is 8.29: http://en.savefrom.net/user.php#helper_install
Thank
you for using Savefrom.Net browser extension

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no se puede descargar videos

Franz Espinoza 5 лет назад обновлен Aleksandr 5 лет назад 1

no se puede descargar videos de youtube, sale "no se han encontrado enlaces"

Ответ
Aleksandr 5 лет назад

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy
the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

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YOUTUBE BLOCKED THIS EXT

Mot Sregor 5 лет назад обновлен Aleksandr 5 лет назад 1
Ответ
Aleksandr 5 лет назад

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

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No longer works, saves a text file instead of the video.

Lance 5 лет назад обновлен Aleksandr 5 лет назад 1
Ответ
Aleksandr 5 лет назад

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

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It downloads but the file says 0 bytes

mariasofiaysobel 5 лет назад обновлен Aleksandr 5 лет назад 1
Ответ
Aleksandr 5 лет назад

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy
the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

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I do not manage to update this software because of a fail connexion, why ?

intereduc4 5 лет назад обновлен Aleksandr 5 лет назад 1

I do not manage to update this software because of a fail connexion, why ?

Ответ
Aleksandr 5 лет назад

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

For the better understanding it'll be great to see a screenshot with the error.

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no descarga mp4

kurenaiwoodskanami43 5 лет назад обновлен Aleksandr 5 лет назад 1
Ответ
Aleksandr 5 лет назад

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could
you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

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depuis j'essaye de telecharge sachant qu'il ya le lien mais sa refuse je ne sais pas pourquoi

pouvoirargent 5 лет назад обновлен Aleksandr 5 лет назад 1
Ответ
Aleksandr 5 лет назад

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

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youtube error descarga videoplayback

ERROR youtube 5 лет назад обновлен Aleksandr 5 лет назад 1

No descarga videos de youtube sale un mensaje videoplayback espero lo solucionen pronto gracias

Ответ
Aleksandr 5 лет назад

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

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I can't dowload this https://www.dailymotion.com/video/x76oc2u

Patty 5 лет назад обновлен Aleksandr 5 лет назад 1

That link appear to dowload but when i click on the botton this dessapear

Ответ
Aleksandr 5 лет назад

Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.

Сервис поддержки клиентов работает на платформе UserEcho