Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
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Kenapa saya tidak bisa melihat presentasi brp persen video yg sy unduh?

Millakml 5 лет назад обновлен Aleksandr 5 лет назад 1
Ответ
Aleksandr 5 лет назад

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.

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Service is not available

Mychael 5 лет назад обновлен Aleksandr 5 лет назад 3

I have been using this downloaded for months now but whenever I try to download something it just says service is not available. How can I fix this?


I use the website en.savefrom.net

Browser: Mobile Safari UI/WKWebView iOS
User Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 13_3_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) RDDocuments/7.1.1.686

A few links I can’t download are:

Youtube video
;feature=share

Youtube video
;feature=share

Youtube video
;feature=share



Ответ
Aleksandr 5 лет назад

Hello, due to technical reasons such links are not being processed on the website at the moment. Sorry for inconveinence caused.

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Loading bar shown in an infinite loop in IE11

T W Se 5 лет назад обновлен Aleksandr 5 лет назад 5

Hi all,

The loading bar is shown in an infinite loop when using the website on Internet Explorer 11.

Ответ
Aleksandr 5 лет назад

Hello, please, send us more details regarding the problem.

Could you please send a few links you can't download. We will check it out.

For the better understanding it'll be great to see a screenshot with the error.

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Service Not Available? Feb 16 2020

Kelly 5 лет назад обновлен Aleksandr 5 лет назад 9

I have been using this downloader for several months now, and just today, it says "service is not available". Can anyone tell me why?

Ответ
Aleksandr 5 лет назад

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

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Instagram download interrupted

Arnoldas 5 лет назад обновлен Aleksandr 5 лет назад 1
Ответ
Aleksandr 5 лет назад

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

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Every Time I want to download a video it says “service not available”

Sol 5 лет назад обновлен panicattractionla 5 лет назад 1
Ответ
Aleksandr 5 лет назад

Hello, due to technical reasons such links are not being processed on the website at the moment. Sorry for inconveinence caused.

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Je ne sais pas à nouveau télécharger...toujours le message : échec de téléchargement !

ericlukoki 5 лет назад обновлен Aleksandr 5 лет назад 1
Ответ
Aleksandr 5 лет назад

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

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Porq ya no puedo descargar los videos de youtube ,si siempre lo eh hecho desde mi android samsung? ¿ 🤔🤔🤔🤔

chiquizully 5 лет назад обновлен Aleksandr 5 лет назад 1
Ответ
Aleksandr 5 лет назад

Hello, due to technical reasons such links are not being processed on the website at the moment. Sorry for inconveinence caused.

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на ю-тубе не удается скачать видео

neofity 5 лет назад обновлен Aleksandr 5 лет назад 1
Ответ
Aleksandr 5 лет назад

Здравствуйте, для более эффективной помощи нам нужна следующая информация.
Скопируйте и пришлите информацию указанную здесь: http://ru.savefrom.net/user.php?info=1
​Пришлите пару ссылок видео что не можете скачать "для теста".​​
Вы скачиваете видео расширением или через сайт Savefrom.Net?​
Для большего понимания вы можете прислать скриншот экрана с ошибкой.​

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Keine Links gefunden

bertholdgerr 5 лет назад обновлен Aleksandr 5 лет назад 1

Wieder findet er keine Links, warum bitte?

Ответ
Aleksandr 5 лет назад

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

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