1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Loading bar shown in an infinite loop in IE11
Hi all,
The loading bar is shown in an infinite loop when using the website on Internet Explorer 11.
Hello, please, send us more details regarding the problem.
Could you please send a few links you can't download. We will check it out.
For the better understanding it'll be great to see a screenshot with the error.
Service Not Available? Feb 16 2020
I have been using this downloader for several months now, and just today, it says "service is not available". Can anyone tell me why?
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
Hello, due to technical reasons such links are not being processed on the website at the moment. Sorry for inconveinence caused.
Je ne sais pas à nouveau télécharger...toujours le message : échec de téléchargement !
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.
Porq ya no puedo descargar los videos de youtube ,si siempre lo eh hecho desde mi android samsung? ¿ 🤔🤔🤔🤔
Hello, due to technical reasons such links are not being processed on the website at the moment. Sorry for inconveinence caused.
Здравствуйте, для более эффективной помощи нам нужна следующая информация.
Скопируйте и пришлите информацию указанную здесь: http://ru.savefrom.net/user.php?info=1
Пришлите пару ссылок видео что не можете скачать "для теста".
Вы скачиваете видео расширением или через сайт Savefrom.Net?
Для большего понимания вы можете прислать скриншот экрана с ошибкой.
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
wieder werden keine links gefunden um von youtube zu downloaden
kein download möglich
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
Hello, there was an update with a bug fix.
Current version: 1.10.9.0
Reinstall from our website: https://videodownloader.ummy.net
Customer support service by UserEcho
