1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
There is an error of "link not download" plz work on it , it stops me from working
Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.
Not Allowing Music Videos
I am on safari 13.0.5, Mac OS 10.14.6
What I'm noticing is the video with music on them can con not be downloaded.
The button won't work. I used hard download to force it but then ill get this
Sorry, wrong link!
Try another one
I think youtube has changed something to make it hard to download. Please help.
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.
No longer able to download YouTube. I keep getting "Service Unavailable". Although, I can download from Facebook.
Hello, due to technical reasons such links are not being processed on the website at the moment. Sorry for inconveinence caused.
I have purchased the subscription and the tempormonkey app and I am still unable to download anything, I demand a refund for both.
Hello, we have nothing to do with Tampermonkey, we use it as a third-party application to our script.
Regarding expanding, what exactly doesn’t work for you?
Hello, please, send us more details regarding the problem.
For the better understanding it'll be great to see a screenshot with the error.
Service is not available
I have been using this downloaded for months now but whenever I try to download something it just says service is not available. How can I fix this?
I use the website en.savefrom.net
Browser: Mobile Safari UI/WKWebView iOS
User Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 13_3_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) RDDocuments/7.1.1.686
A few links I can’t download are:
Hello, due to technical reasons such links are not being processed on the website at the moment. Sorry for inconveinence caused.
Loading bar shown in an infinite loop in IE11
Hi all,
The loading bar is shown in an infinite loop when using the website on Internet Explorer 11.
Hello, please, send us more details regarding the problem.
Could you please send a few links you can't download. We will check it out.
For the better understanding it'll be great to see a screenshot with the error.
Service Not Available? Feb 16 2020
I have been using this downloader for several months now, and just today, it says "service is not available". Can anyone tell me why?
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.
Сервис поддержки клиентов работает на платформе UserEcho
