1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
Hello, install our Ummy Video Downloader program, using it you can download high quality video with sound: http://videodownloader.ummy.net/en/#what-block
savefrom.net出现一些问题
您好，我的浏览器：Chrome 81.0.4044 Windows
用户代理：Mozilla / 5.0（Windows NT 10.0; Win64; x64）AppleWebKit / 537.36（KHTML，如Gecko）Chrome / 81.0.4044.9 Safari / 537.36
扩展名：userjs-chrome 8.79.2
在使用savefrom.net的时候，打开youtube视频没有下载的图标，只有刷新页面后才会显示出来，每个视频链接都是这样
Hello, Reinstall the extension after an older version is uninstalled:
https://en.savefrom.net/faq.php#ext_inst_chrome
Clean your browser's cache and cookies.
soundcloud not working
- Browser: Chrome 80.0.3987 Windows
- User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.149 Safari/537.36
- Extension: chameleon 8.78
Every video title is saved with "videoplayback.mp4" name
Hello Dear!
i have been using SaveFrom.net for the time which I use downloader.
the recent time about a month ago does not save the VIDEO TITLE anymore.save by name of "videoplayback.mp4"
I search about this problem but I didn't find my answer.
I wish this problem be not.
I don't know what has happens?
please help with your kindness.
Thank you.
- Browser: Opera-Webkit 670 Windows
- User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.132 Safari/537.36 OPR/67.0.3575.79
- Extension: opera-chromium 8.78
Hello, the extension provides a download link, downloads the browser, the problem is in it.
Try using an alternative bootloader.
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.
Error al descargar
Al querer descargar un vídeo de youtube me dirige a una nueva ventana en negro con el vídeo y la opción de descargarlo como videoplayback
Hello, after the playback is showed click with the right mouse button and save as.
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
Сервис поддержки клиентов работает на платформе UserEcho
