1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Every video title is saved with "videoplayback.mp4" name
Hello Dear!
i have been using SaveFrom.net for the time which I use downloader.
the recent time about a month ago does not save the VIDEO TITLE anymore.save by name of "videoplayback.mp4"
I search about this problem but I didn't find my answer.
I wish this problem be not.
I don't know what has happens?
please help with your kindness.
Thank you.
- Browser: Opera-Webkit 670 Windows
- User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.132 Safari/537.36 OPR/67.0.3575.79
- Extension: opera-chromium 8.78
Hello, the extension provides a download link, downloads the browser, the problem is in it.
Try using an alternative bootloader.
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.
Error al descargar
Al querer descargar un vídeo de youtube me dirige a una nueva ventana en negro con el vídeo y la opción de descargarlo como videoplayback
Hello, after the playback is showed click with the right mouse button and save as.
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
There is a download error called "server problem" on the ok.ru for the last few hours
Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!
https://vk.com/video-57367553_171475142?list=69c80212806e1075ae
Не могу скачать видео с этой ссылки с вк. Пишет ошибку и все с этим. Можете исправить?
Здравствуйте, для эффективной помощи нам нужна информация о расширении и браузере.
Скопируйте и пришлите информацию указанную здесь: http://ru.savefrom.net/user.php?info=1
Для большего понимания вы можете прислать скриншот экрана с ошибкой.
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
Virus Alert
https://pushlinck.com/ntfc.php?p=1765408&r=sw;
JS/Adware.Chogdoul.C application;
connection terminated;
Сервис поддержки клиентов работает на платформе UserEcho
