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1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
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На рассмотрении

I can’t download this video http://youtu.be/my0DTWA2X5Y

Shahid Ali 5 лет назад обновлен Aleksandr 5 лет назад 1
Youtube video
I can’t download this video why
Ответ
Aleksandr 5 лет назад

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
На рассмотрении

Ads Are Going Through

pgle 5 лет назад обновлен Aleksandr 5 лет назад 1

hi I need to know why are some of the ads coming through? It blocks some which is great, but some are just impossible to hold back. Browser: Chrome 81.0.4044

Ответ
Aleksandr 5 лет назад

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.

0
На рассмотрении

could you please support streamplay download videos? it's the most frecuent in every country. Thanks

cleovii 5 лет назад обновлен Aleksandr 5 лет назад 1
Ответ
Aleksandr 5 лет назад

Hello, SaveFrom.net team will not leave your idea without attention.

0
На рассмотрении

Please stop sending me adds and fake things, you are sending all day links to pages that I do not care about

mcabrera 5 лет назад обновлен Aleksandr 5 лет назад 1
Ответ
Aleksandr 5 лет назад

Hello, for the better understanding it'll be great to see a screenshot with the error.

0
На рассмотрении

Please, add downloader from site dimsum entertaiment 🙏

Dyah 5 лет назад обновлен Aleksandr 5 лет назад 1
Ответ
Aleksandr 5 лет назад

Hello, SaveFrom.net team will not leave your idea without attention.

Ответ
Aleksandr 5 лет назад

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.

0
Отвечен

no puedo descargar desde bbc.com

igninoe 5 лет назад обновлен Aleksandr 5 лет назад 2
Ответ
Aleksandr 5 лет назад

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

0
На рассмотрении

Why the download button doesn’t appear on the opened YouTube

Joseph 5 лет назад обновлен Aleksandr 5 лет назад 1
Ответ
Aleksandr 5 лет назад

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

For the better understanding it'll be great to see a screenshot with the error.

0
На рассмотрении

Can't downloaded from Facebook !! Please Fix it!

Md Imran Hossain Khan 5 лет назад обновлен Aleksandr 5 лет назад 1

I can't Downloaded any of the contents of Facebook !! Please Fix it As Soon As Possible!

Ответ
Aleksandr 5 лет назад

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
На рассмотрении

Addon ignores settins

Rain112233 5 лет назад обновлен Aleksandr 5 лет назад 9

Hello. It works great, but currently ignores settings.

Ive disabled ask to download everytime and I disabled the ummy button, yet the button still appears, and it is still asking me everytime where I want to DL.

Ответ
Aleksandr 5 лет назад

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

For the better understanding it'll be great to see a screenshot with the error.

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