Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Under review

Ads Are Going Through

pgle 4 years ago updated by Aleksandr 4 years ago 1

hi I need to know why are some of the ads coming through? It blocks some which is great, but some are just impossible to hold back. Browser: Chrome 81.0.4044

Answer
Aleksandr 4 years ago

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.

0
Under review

could you please support streamplay download videos? it's the most frecuent in every country. Thanks

cleovii 4 years ago updated by Aleksandr 4 years ago 1
Answer
Aleksandr 4 years ago

Hello, SaveFrom.net team will not leave your idea without attention.

0
Under review

Please stop sending me adds and fake things, you are sending all day links to pages that I do not care about

mcabrera 4 years ago updated by Aleksandr 4 years ago 1
Answer
Aleksandr 4 years ago

Hello, for the better understanding it'll be great to see a screenshot with the error.

0
Under review

Please, add downloader from site dimsum entertaiment 🙏

Dyah 4 years ago updated by Aleksandr 4 years ago 1
Answer
Aleksandr 4 years ago

Hello, SaveFrom.net team will not leave your idea without attention.

Answer
Aleksandr 4 years ago

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.

0
Answered

no puedo descargar desde bbc.com

igninoe 4 years ago updated by Aleksandr 4 years ago 2
Answer
Aleksandr 4 years ago

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

0
Under review

Why the download button doesn’t appear on the opened YouTube

Joseph 4 years ago updated by Aleksandr 4 years ago 1
Answer
Aleksandr 4 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

For the better understanding it'll be great to see a screenshot with the error.

0
Under review

Can't downloaded from Facebook !! Please Fix it!

Md Imran Hossain Khan 4 years ago updated by Aleksandr 4 years ago 1

I can't Downloaded any of the contents of Facebook !! Please Fix it As Soon As Possible!

Answer
Aleksandr 4 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
Under review

Addon ignores settins

Rain112233 4 years ago updated by Aleksandr 4 years ago 9

Hello. It works great, but currently ignores settings.

Ive disabled ask to download everytime and I disabled the ummy button, yet the button still appears, and it is still asking me everytime where I want to DL.

Answer
Aleksandr 4 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

For the better understanding it'll be great to see a screenshot with the error.

0
Under review

https://vk.com/video-142487675_456239020

gabisolis1290 4 years ago updated by Aleksandr 4 years ago 1

hello.why I can't download this?

Answer
Aleksandr 4 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.