Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Answered

I can´t download pics from Instagram on Chrome

ramirocoronel2010 5 years ago • updated by Aleksandr 5 years ago • 1

Hello, I have a problem, which in the chrome always appeared to me to download photos and videos from Instagram, but now it no longer, and nothing changed, what happened?

0
Answered

Why the dowload button doesnt appear in instagram

davidamiel8 5 years ago • updated by Aleksandr 5 years ago • 1

Why the dowload button doesnt appear in instagram

0
Answered

Savefrom.net ne fonctionne plus sur Instagram. Comment faire ?

Bebert44 5 years ago • updated by Aleksandr 5 years ago • 1
0
Fixed

не скачивает плейлист youtube

leknirilmi 5 years ago • updated by Aleksandr 5 years ago • 1

https://www.youtube.com/playlist?list=PLgWWP4GMPpqgjYTjUyjAhnrTiCS6iF87F
Не скачивает. Одни фейлы. savefrom, это fail. Только ради плейлиста ставил расширение. Удаляю.

0
Answered

Dailymotion videos cannot be downloaded from you site

Abulu 5 years ago • updated by Aleksandr 5 years ago • 1
0
Under review

"Could not calculate file size" error. The Video cannot be downloaded.

YouFriend 5 years ago • updated by Aleksandr 5 years ago • 1
0
Planned

Please, introduce this extension in the latest Microsoft Edge browser. This browser is now even better than Google chrome and I believe a lot of users will use this browser now.

Ahsan Rizvi 5 years ago • updated by Aleksandr 5 years ago • 1

Browser: Edge 83.0.478 Windows

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.106 Safari/537.36 Edg/83.0.478.54

0
Answered

Can you please introduce this extension for Microsoft Edge? It says that this browser isn't supported.

Ahsan Rizvi 5 years ago • updated by Aleksandr 5 years ago • 1

Browser: Edge 83.0.478 Windows

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.106 Safari/537.36 Edg/83.0.478.54

0
Under review

No options to dowload from youtube

cptfreedom 5 years ago • updated by Aleksandr 5 years ago • 1

When I open a video on youtube, I can't download the file as SFN button does not give me any options. Screenshot attached is self-explanatory I think.

I can't say for sure but ithappens more often on age-restricted videos, as some other videos download just fine.

Besides, I was able to download that video through the sfn web-site. Add-on however doesn't work.

More browser info:
Browser: Firefox 77.0 Mac OS X
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:77.0) Gecko/20100101 Firefox/77.0
Extension: ff 8.92

Image 7116



Customer support service by UserEcho