Answer

Answer
Under review

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.

Answer
Under review

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.

Here is a capture of the screen. 

Do you have Ummy Video Downloader installed?

Which button do you click on and in what quality do you want to download?

Send a screenshot and indicate which button you click.

Got it resolved. Did not realize that the "down arrow" provided download options.  Working fine. Thanks.