Answer
Under review
Hello, please, send us more details regarding the problem.
For the better understanding it'll be great to see a screenshot with the error.
Do you have Ummy Video Downloader installed?
Which button do you click on and in what quality do you want to download?
Send a screenshot and indicate which button you click.
Got it resolved. Did not realize that the "down arrow" provided download options. Working fine. Thanks.
Customer support service by UserEcho
Hello, please, send us more details regarding the problem.
For the better understanding it'll be great to see a screenshot with the error.