Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Answered

Dailymotion videos cannot be downloaded from you site

Abulu 4 years ago updated by Aleksandr 4 years ago 1
0
Under review

"Could not calculate file size" error. The Video cannot be downloaded.

YouFriend 4 years ago updated by Aleksandr 4 years ago 1
0
Planned

Please, introduce this extension in the latest Microsoft Edge browser. This browser is now even better than Google chrome and I believe a lot of users will use this browser now.

Ahsan Rizvi 4 years ago updated by Aleksandr 4 years ago 1

Browser: Edge 83.0.478 Windows

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.106 Safari/537.36 Edg/83.0.478.54

0
Answered

Can you please introduce this extension for Microsoft Edge? It says that this browser isn't supported.

Ahsan Rizvi 4 years ago updated by Aleksandr 4 years ago 1

Browser: Edge 83.0.478 Windows

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.106 Safari/537.36 Edg/83.0.478.54

0
Under review

No options to dowload from youtube

cptfreedom 4 years ago updated by Aleksandr 4 years ago 1

When I open a video on youtube, I can't download the file as SFN button does not give me any options. Screenshot attached is self-explanatory I think.

I can't say for sure but ithappens more often on age-restricted videos, as some other videos download just fine.

Besides, I was able to download that video through the sfn web-site. Add-on however doesn't work.

More browser info:
Browser: Firefox 77.0 Mac OS X
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:77.0) Gecko/20100101 Firefox/77.0
Extension: ff 8.92

Image 7116

0
Declined

https://www.facebook.com/nicolas.hutajulu.7/videos/415456719326392/

kancilsunika1 4 years ago updated by Aleksandr 4 years ago 1
0
Under review

Issue when downnloading multiple pictures at once on VK.com

Mona 4 years ago updated by Aleksandr 4 years ago 1

Hello Team,

First of all I would like to thank you for your hard work and for making this amazing addon available for all of us. I have recently ran into a small issue when downloading pictures on a specific website. The downloads always fail when I select "Download Album". This happens with all the pictures on the website and when I tried another extension, the download was succesful.

Can you please help me fix this issue? Thank you.

----------------------------------------------------------------------------

Browser: Firefox 77.0 Windows
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:77.0) Gecko/20100101 Firefox/77.0
Extension: ff 8.92

0
Answered

desde o dia 29 de maio nao aparece a opçao de baixar

bieell13 4 years ago updated by Aleksandr 4 years ago 1

meu navegador; chrome Versão 83.0.4103.61 (Compilação oficial) (64 bits)

versao de savefrom 8.92

links que nao se conseguem biaxar: 

Youtube video
Youtube video

mas nao deixa nenhum video mesmo que fazamos refresh, nao aparece a opcao de descarga,mesmo que utilizemos o ummy video downloader tambem nao deixa

Image 7018

como podem ver na foto nao aparece nenhuma opcao no formato escolhido parta baixar

0
Answered

What is: Televzr Downloader ? it has HIJACKED my savefrom button in Youtube !

Marc Jesse 4 years ago updated by Aleksandr 4 years ago 1

i have been using SaveFrom for many years.

Suddenly this week it has been REPLACED with Televzr Downloader !!

is this a virus or hijack software?

has SaveFrom changed its name?

How can i get SaveFrom back?

0
Fixed

ERRO DE BAIXAR

bieell13 4 years ago updated by Aleksandr 4 years ago 2

nao se consegue descarregar nada desde dia 29 de maio,deixou de aparecer a opcao de descarga no navegador, nao aparece como antes, que aparecia a opçao do video,nao aparece no navegador a opçao de descarga,antes aparecia agora nao