Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
+1
Отвечен

Hello, is there some way I can stop the extension from updating to its newest version? This new version doesn't work

Rob J 11 лет назад обновлен Aleksandr 10 лет назад 2
My extension keeps automatically updating to a new version, which doesn't work at all. How can I stop the extension from updating automatically?
Ответ
Aleksandr 10 лет назад
+1
Исправлен

Savefrom.net extension is not working

adeel saeed 11 лет назад обновлен Лемур 11 лет назад 1
Savefrom.net extension is not working, because Google has blocked the extensions that are not from Google store. Please solve this problem.......
+1
Не ошибка

Unable to download highest resolution video available on youtube with audio

Paul J 12 лет назад обновлен Aleksandr 10 лет назад 2
Options are presented in different resolutions, but on all the videos I have tried the highest resolution available does not include audio. The lower resolutions do include audio

http://www.youtube.com/watch?v=ROnb5ouBjNc#t=0

Have tried helper, ssyoutube, and from web site
Ответ
Aleksandr 10 лет назад
because of the technical reasons series of videos are without sound,as well as 1080p
+1
Исправлен

error

Filbert Resurreccion 10 лет назад обновлен Aleksandr 10 лет назад 6

can't downlaod facebook video!

Ответ
Aleksandr 10 лет назад

Hello, to be able to help you I need more information.

The name and version of your browser (the version you can see in the menu "About browser").

The extension version can be found in the extension menu (click the green arrow).

Please, send to me a link to a video that will not be downloaded.

+1
Исправлен

https://soundcloud.com/search?q=piece%20of%20my%20heart%20intermission

dux300 10 лет назад обновлен Aleksandr 10 лет назад 2

no aparece el logo de descarga ya actualice muchas veces la pagina y la version que tengo ahora es de 5.40 de savefrom

Ответ
Aleksandr 10 лет назад
Hi. We'll try to fix it ASAP.
+1
Исправлен

НЕ РАБОТАЕТ В ОДНОКЛАСНИКАХ. НЕЛЬЗЯ СКАЧАТЬ ВИДЕО

Yarik Gritsenenko 10 лет назад обновлен Aleksandr 9 лет назад 2

НЕ РАБОТАЕТ В ОДНОКЛАСНИКАХ. НЕЛЬЗЯ СКАЧАТЬ ВИДЕО

Ответ
Aleksandr 9 лет назад

Здравствуйте, спасибо что обратились в поддержку Savefrom.Net
Наша помощь будет более эффективной если вы предоставите нам информацию
о вашем браузере и расширении.
Узнать информацию вы можете пройдя по ссылке: http://ru.savefrom.net/user.php?info=1

Так же если это возможно пришлите пару ссылок на файлы которые не можете скачать.

+1
Отвечен

I can no longer download any videos from the beeg.com website.

Leon Kushner 10 лет назад обновлен Aleksandr 9 лет назад 2

As of a month ago, I get the message 'link not found' when I enter the name of a beeg video website on my Mac.

Ответ
Aleksandr 9 лет назад

Hello, this site is not on the list of supported resources.

The full list can be found here: http://en.savefrom.net

+1
Исправлен

I cant install the extension on my SlimJet, the best Google Chrome clone until now.

apometron 10 лет назад обновлен Aleksandr 10 лет назад 2

I cant install the extension on my SlimJet, the best Google Chrome clone until now.



Ответ
Aleksandr 10 лет назад

Hello, the information how to install the extension to Google Chrome browser can be found here: http://en.savefrom.net/faq.php#ext_inst_chrome

+1
Исправлен

https://youtu.be/DQWM_rlTJEk why i cant download this

Haryanti 9 лет назад обновлен Aleksandr 9 лет назад 2
Ответ
Aleksandr 9 лет назад

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1
Please, send us links for files, which can't be downloaded.

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?

+1
Завершен

good work

MrTripple89 12 лет назад обновлен Maksym 12 лет назад 0
Ответ
Maksym 12 лет назад
tnx

Сервис поддержки клиентов работает на платформе UserEcho