can't downlaod facebook video!
Hello, to be able to help you I need more information.
The name and version of your browser
(the version you can see in the menu "About browser").
The extension version can be found in the extension menu (click the green arrow).
Please, send to me a link to a video that will not be downloaded.
i am using latest version google chrome
Reinstall the extension, remove the Tampermonkey extension and
Install SaveFrom.net Helper again.
How to install the extension to Google Chrome browser read here:
i don't want to use savefrom.net helper extension (for malicious reason)
Sometimes antiviruses detect a virus where it doesn't really exist.
the site is absolutely clear.
What's more, it's scanned by Norton Safe Web
You can also check it out by yourself using virustotal.com.
Customer support service by UserEcho