1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1

If you report an error, please specify additional data:
address of the page (URL) from where you try to download the file,
links or messages displayed by our website.
If you report an error of extension, please also specify:
version of your browser,
version of the extension.

youtube not download ex: http://www.youtube.com/watch?v=ASO_zypdnsQ

i can't download from youtube this link https://www.youtube.com/watch?v=FKIJV1Uu24Y
show message errror


your download service continually drops the connection on the video, making me have to start a new download.
your download service continually drops the connection on the video, making me have to start a new download. this is a poor service and its sucking your BW dry, a lower download rate would be easily worth not having to to restart 5 times.

Add MP3 format in video downloading
Thanks.

ok.ru does not work for some movies getting red error
example urls http://ok.ru/video/43045948084
or
http://ok.ru/video/43052632756?fromTime=0
most of the movies does not work for me. ı used VPN to be sure they did not ban my ip
nothing changed

Hello, in order to help you better I need the following information.
Please, send me the information listed here:
Customer support service by UserEcho