Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
W trakcie analizy

Opera Version:60.0.3255.170, Helper 8.25 now doesn't allow me to download from YouTube

windwalker 5 lat temu • Ostatnio zmodyfikowane przez Aleksandr 5 lat temu • 1
Odpowiedź
Aleksandr 5 lat temu

Hello, this extension has been fixed. Please, update or reinstall it from our site.
The latest version is 8.29: http://en.savefrom.net/user.php#helper_install
Thank you for using Savefrom.Net browser extension

0
W trakcie analizy

no se puede descargar videos

Franz Espinoza 5 lat temu • Ostatnio zmodyfikowane przez Aleksandr 5 lat temu • 1

no se puede descargar videos de youtube, sale "no se han encontrado enlaces"

Odpowiedź
Aleksandr 5 lat temu

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

0
W trakcie analizy

YOUTUBE BLOCKED THIS EXT

Mot Sregor 5 lat temu • Ostatnio zmodyfikowane przez Aleksandr 5 lat temu • 1
Odpowiedź
Aleksandr 5 lat temu

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

0
W trakcie analizy

No longer works, saves a text file instead of the video.

Lance 5 lat temu • Ostatnio zmodyfikowane przez Aleksandr 5 lat temu • 1
Odpowiedź
Aleksandr 5 lat temu

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

0
W trakcie analizy

It downloads but the file says 0 bytes

mariasofiaysobel 5 lat temu • Ostatnio zmodyfikowane przez Aleksandr 5 lat temu • 1
Odpowiedź
Aleksandr 5 lat temu

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

0
W trakcie analizy

I do not manage to update this software because of a fail connexion, why ?

intereduc4 5 lat temu • Ostatnio zmodyfikowane przez Aleksandr 5 lat temu • 1

I do not manage to update this software because of a fail connexion, why ?

Odpowiedź
Aleksandr 5 lat temu

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

For the better understanding it'll be great to see a screenshot with the error.

0
W trakcie analizy

no descarga mp4

kurenaiwoodskanami43 5 lat temu • Ostatnio zmodyfikowane przez Aleksandr 5 lat temu • 1
Odpowiedź
Aleksandr 5 lat temu

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
W trakcie analizy

depuis j'essaye de telecharge sachant qu'il ya le lien mais sa refuse je ne sais pas pourquoi

pouvoirargent 5 lat temu • Ostatnio zmodyfikowane przez Aleksandr 5 lat temu • 1
Odpowiedź
Aleksandr 5 lat temu

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

0
W trakcie analizy

youtube error descarga videoplayback

ERROR youtube 5 lat temu • Ostatnio zmodyfikowane przez Aleksandr 5 lat temu • 1

No descarga videos de youtube sale un mensaje videoplayback espero lo solucionen pronto gracias

Odpowiedź
Aleksandr 5 lat temu

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

0
W trakcie analizy

I can't dowload this https://www.dailymotion.com/video/x76oc2u

Patty 5 lat temu • Ostatnio zmodyfikowane przez Aleksandr 5 lat temu • 1

That link appear to dowload but when i click on the botton this dessapear

Odpowiedź
Aleksandr 5 lat temu

Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.



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