Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Fixed

I can't download anything from VKontacte, I click the arrow and nothing happens. I tried reloading the page, turning the extension off and on - nothing helps. It had been working fine for a few months before.

polina_lelyukh 10 jaar geleden bijgewerkt door Aleksandr 9 jaar geleden 4

I can't download anything from VKontacte, I click the arrow and nothing happens. I tried reloading the page, turning the extension off and on - nothing helps. It had been working fine for a few months before.

Antwoord
Aleksandr 9 jaar geleden

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

0
Beantwoord

I had this download / extension before and it worked great I love the green arrow. but i had an issue with my computer and did a system recovery and now I tried downloading this helper again and I can download it but it will not open. please help

Robert Haywood 10 jaar geleden bijgewerkt door Aleksandr 9 jaar geleden 4

I loved how this worked but i had to do a factory reset and add new secureity to my computer, (AVG) so now i tried to download this set up once again and It downloads but i can not open it and make it start working please help. I love to download videos

Antwoord
Aleksandr 9 jaar geleden

Hello, here are direct links to the expansion unit.


Google Chrome. First 1 then 2.
1. Install the extension Chameleon: https://chrome.google.com/webstore/detail/chameleon/dmpojjilddefgnhiicjcmhbkjgbbclob?hl=en-US

2. Install the extension Savefrom.Net: https://addons.opera.com/en/extensions/details/savefromnet-helper/?display=en

0
Fixed

Ваш сервис не работает в новой версии дизайна Вконтакте

Саня Дубовик 10 jaar geleden bijgewerkt door Aleksandr 9 jaar geleden 2

Ссылка на скачивание просто не отображается. Браузеры: Сафари, Хром. Версия расширения: последняя. В старой версии контакта все работает отлично

Antwoord
Aleksandr 9 jaar geleden

Здравствуйте, для более эффективной помощи мне нужна следующая информация.

Пришлите информацию указанную здесь: http://ru.sfrom.net/user.php?info=1

0
Beantwoord

is it illegal to use this for youtube videos

harleymartin12 10 jaar geleden bijgewerkt door Aleksandr 9 jaar geleden 2

can you get in troube for using this to download youtube videos

Antwoord
Aleksandr 9 jaar geleden
0
Fixed

Savefrom stops working when scanning images of a long VK page

Spede 10 jaar geleden bijgewerkt door Aleksandr 9 jaar geleden 8

When I try to scan this page: http://vk.com/wall-63130299?offset=0&own=1 for pictures (note: if you keep scrolling down, more pics appear, so I scrolled for a very long time), the Chrome extension starts scanning but then stalls at roughly 1300 out of 10000 pics.


Note 1: both Chrome and Savefrom are up to date (tried with both 6.15.2 and 6.16.2), my disk isn't full, and I also tried to clear the cache.


Note 2: I only scan the page in order to get links, I am not trying to download the pictures directly.

Antwoord
Aleksandr 9 jaar geleden

Hello. Extension download photos or not?

Send a link to the photo album, we'll check.

0
Beantwoord

The download link not found.

Kika 10 jaar geleden bijgewerkt door Aleksandr 9 jaar geleden 4

Browser: Firefox 45.0 Mac OS X

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:45.0) Gecko/20100101 Firefox/45.0 Extension: ff-sf 6.18


Saying that The download link not found. : http://webinar.newdirections.ru/2955/room/230/

Antwoord
Aleksandr 9 jaar geleden

Hello, this site is not on the list of supported resources.

The full list can be found here: http://en.savefrom.net

0
Beantwoord

suspicious activity detected

Rbrine 10 jaar geleden bijgewerkt door Aleksandr 9 jaar geleden 2
Antwoord
Aleksandr 9 jaar geleden

Hello, please give us more details.

0
Beantwoord

can't download an embedded clip

Alex 10 jaar geleden bijgewerkt door Aleksandr 9 jaar geleden 2

can't download an embedded clip in http://webinar8.ru/w/6168

Antwoord
Aleksandr 9 jaar geleden

Hello, this site is not on the list of supported resources.

The full list can be found here: http://en.savefrom.net

0
Beantwoord

need to be upgraded

Mithun Minna 10 jaar geleden bijgewerkt door Aleksandr 9 jaar geleden 2

i love your site. but not all times....... sometimes it shows 'link cant be detected'. but when i go to other downloader sites, it'll be detected and downoaded. please try to improve your site. if u fix this bug, then it's fine to use. thnx to read my comment.

Antwoord
Aleksandr 9 jaar geleden

Thank you for helping us become better.

0
Fixed

Can't download mp3s from vk.com using the arrow link or through playlist

YichGa 10 jaar geleden bijgewerkt door Aleksandr 9 jaar geleden 3

Hi,


got the latest Chrome Version 50.0.2661.87 m and the latest extension but I can't download mp3s from vk.com using the arrow link or through playlist. I can however download files using the "Download audio files" in the extension menu. Had no problems about a month ago. Do you have a solution?


p.s. TemperMonkey asked will I allow the script access to domains and I always answered with Always allow


Br,


YichGa

Antwoord
Aleksandr 9 jaar geleden

Hello. Reinstall the extension, remove the Tampermonkey extension and Install SaveFrom.net Helper again.

Install the extension here in these links.
Google Chrome. First 1 then 2.
1. Install the extension Chameleon: https://chrome.google.com/webstore/detail/chameleon/dmpojjilddefgnhiicjcmhbkjgbbclob?hl=en-US
2. Install the extension Savefrom.Net: https://addons.opera.com/en/extensions/details/savefromnet-helper/?display=en