Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
Antwoord
Aleksandr 7 jaar geleden

Hello! We appreciate the info provided. We've reacted immediately,
and the problem with downloading has been fixed. As of now, everything works fine.
Thanks for using Savefrom.net!

0
Under review

download video probleam in this software no quality for this software

pinalgiri gosai 7 jaar geleden • bijgewerkt door Aleksandr 7 jaar geleden • 1
Antwoord
Aleksandr 7 jaar geleden

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.

0
Under review

​Do not find links on Facebook

louro alvarinho 7 jaar geleden • bijgewerkt door Aleksandr 7 jaar geleden • 3

Links not found on Facebook

Use to Version 64.0.3282.140 (Official build) (64-bit) chrome

Antwoord
Aleksandr 7 jaar geleden

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

0
Under review

"No links found" all the time on youtube since past few weeks

jacky780001 7 jaar geleden • bijgewerkt door Aleksandr 7 jaar geleden • 1

1. Firefox 58.0.1
2. 7.40
3. 

Youtube video
Antwoord
Aleksandr 7 jaar geleden

Hello, Reinstall the extension after an older version is uninstalled. The current version is 7.55:

http://download.sf-helper.com/mozilla/helper_last.html

0
Under review

why today can't download youtube used savefrom ,always said failure request , please try again later

ifan k 7 jaar geleden • bijgewerkt door Aleksandr 7 jaar geleden • 1
Antwoord
Aleksandr 7 jaar geleden

Hello, is the error repeating at this time?

0
Under review

I cant download any facebook videos with the extension it always says no link found

Ricardo Harrison 7 jaar geleden • bijgewerkt door Aleksandr 7 jaar geleden • 1
Antwoord
Aleksandr 7 jaar geleden

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

0
Under review

Download Photos from VK.com New Issue

Ajent Oranje 7 jaar geleden • bijgewerkt door Aleksandr 7 jaar geleden • 1

Just since the beginning of February, whenever I try to download an album from VK.com, it asks where to save every single file. It used to download the entire album in the background to the default directory. If I have to click Save for every image in the gallery, its just not worth it. Thanks in advance.

Antwoord
Aleksandr 7 jaar geleden

Hello, in the extension menu, uncheck the box "Always ask me to save files".

Antwoord
Aleksandr 7 jaar geleden

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Could you please send a few links you can't download. We will check it out.

For the better understanding it'll be great to see a screenshot with the error.

0
Under review

Tengo problemas con el savefrom.net helper 30/01/2018

Miguel12 7 jaar geleden • bijgewerkt door Aleksandr 7 jaar geleden • 1

Hola tengo la version 7.40 de savefrom.net helper... pero no me aparece el icono de descarga cuando kiero descargar un video de facebook

Antwoord
Aleksandr 7 jaar geleden

Hello, this extension has been fixed. Please, update or reinstall it from our site.
The latest version is 7.55: http://en.savefrom.net/user.php#helper_install
Thank you for using Savefrom.Net browser extension

0
Under review

it doesn't work with facebook

elsadekwafia 7 jaar geleden • bijgewerkt door Aleksandr 7 jaar geleden • 1

it doesn't work with my Facebook

Antwoord
Aleksandr 7 jaar geleden

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!



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