Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Under review

neden hata veriyor indirmiyor

dilan 6 jaar geleden • bijgewerkt door Aleksandr 6 jaar geleden • 1
Antwoord
Aleksandr 6 jaar geleden

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
Under review

Kenapa stelah saya download tidak bisa di buka video nya, tapi kalau lagu Indonesia bisa, mohon bantuannya

Yanur 6 jaar geleden • bijgewerkt door Aleksandr 6 jaar geleden • 1
Antwoord
Aleksandr 6 jaar geleden

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
Under review

en la descarga me sale o Bytes

jcq 6 jaar geleden • bijgewerkt door Aleksandr 6 jaar geleden • 1
Antwoord
Aleksandr 6 jaar geleden

Hello, please, send us more details regarding the problem.

0
Under review

Cannot download from this website https://www.rthk.hk/tv/dtt31/programme/31seetheworld/episode/549497

ek128 6 jaar geleden • bijgewerkt door Aleksandr 6 jaar geleden • 1
Antwoord
Aleksandr 6 jaar geleden

Hello, Please, use our extension Video Downloader Pro: http://videodownloaderpro.net
Possibly, it will download from the website you want.

0
Under review

no puedo descargar videos de youtube ni nada

kim motta 6 jaar geleden • bijgewerkt door Aleksandr 6 jaar geleden • 1
Antwoord
Aleksandr 6 jaar geleden

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
Beantwoord

The Facebook posts can't be downloaded I m facing trouble for almost 2 weeks

abdurrahmankhanniazi7861256987 6 jaar geleden • bijgewerkt door Aleksandr 6 jaar geleden • 2
Antwoord
Aleksandr 6 jaar geleden

Hello. You contacted SaveFrom.net support. Please, contact support Facebook.

Antwoord
Aleksandr 6 jaar geleden

Hello, there was an update with a bug fix.
Ummy Video Downloader OS Windows 1.10.4.​​​0
Ummy Video Downloader OS MAC 1.69
Please update or reinstall from our website: https://videodownloader.ummy.net

0
Under review

no se donde esta lo que descarge de mega

axel_del_13 6 jaar geleden • bijgewerkt door Aleksandr 6 jaar geleden • 1
Antwoord
Aleksandr 6 jaar geleden

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
Under review

https://www.dailymotion.com/video/x2qitp8 does not download

alechamdan 6 jaar geleden • bijgewerkt door Aleksandr 6 jaar geleden • 1
Antwoord
Aleksandr 6 jaar geleden

Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team

0
Under review

No bajan videos desde ventanas privadas

melucone 6 jaar geleden • bijgewerkt door Aleksandr 6 jaar geleden • 1
Antwoord
Aleksandr 6 jaar geleden

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.



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