Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1

Немесе бізге жеке хабарламаны қалдырыңыз

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Under review

the firefox unsigned addons error

6 year бұрын • updated by 6 year бұрын • 1

the firefox just make new rule by adding the unsigned addons. can you plz fix this??????

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Answer

6 year бұрын

Hi. We'll try to fix it ASAP.

Under review

https://www.dailymotion.com/video/x2zhn34?playlist=x5quiu

6 year бұрын • updated by 6 year бұрын • 1

no download from dailymotion

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Answer

6 year бұрын

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

For the better understanding it'll be great to see a screenshot with the error.

Not a bug

I can not download multimedia from UNACEDMY website

6 year бұрын • updated by 6 year бұрын • 2

Unacedmy is an educational website and it upload lectures videos. I want them to watch offline but There isn't any ICON button to download.

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Answer

6 year бұрын

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

Please, use our extension Video Downloader Pro: http://videodownloaderpro.net
Possibly, it will download from the website you want.

Under review

one minute i am allowed to download and the next file from the same link ggeets denied. What´s going on????

6 year бұрын • updated by 6 year бұрын • 1

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Answer

6 year бұрын

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

Under review

Masha and the bear

6 year бұрын • updated by 6 year бұрын • 1

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Answer

6 year бұрын

Hello, please give us more details.

Under review

не можна вже качать з вк перевірте

6 year бұрын • updated by 6 year бұрын • 1

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Answer

6 year бұрын

Здравствуйте, каким браузером вы пользуетесь?

Under review

On iPhone using documents (still the only way to use service??) sometimes when I go to your site I get the url box sometimes I only get download links for browsers and sites - what am I doing wrong? I am always going to en.savefrom.net but no Url box

6 year бұрын • updated by 6 year бұрын • 1

Vote

Answer

6 year бұрын

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

For the better understanding it'll be great to see a screenshot with the error.