Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Thanks

best extension ever

ajhfdjf 6 year бұрын • updated by Aleksandr 6 year бұрын • 2
Answer
Aleksandr 6 year бұрын

Thank you for using our extension SaveFrom.net Helper

0
Under review

e desagradavel aparecer em 2 pagina sites ordinarios

Leonor Botas 6 year бұрын • updated by Aleksandr 6 year бұрын • 1
Answer
Aleksandr 6 year бұрын

Hello, please, send us more details regarding the problem.

0
Under review

I can load the video, but without sub titles. https://vimeo.com/204503705

Marie-Gilles 6 year бұрын • updated by Aleksandr 6 year бұрын • 1
Answer
Aleksandr 6 year бұрын

Hello, our products do not download sub-titles from Vimeo.

0
Answered

Where is the 3gp download option?

Allen_123 6 year бұрын • updated by Aleksandr 6 year бұрын • 2

First of all i wanna say thanks to Savefrom.net . It is the best youtube downloader i've ever used ! But recently I cant find the 3gp quality downloading option. Can we get it back please !!!

Answer
Aleksandr 6 year бұрын

Hello, it's not our fault that youtube decided to get rid of 3gp . There is nothing we can do about it.

0
Under review

Cannot download dailymotion in server s06, s08, s09 and s10

Andy KW Tse 6 year бұрын • updated by Aleksandr 6 year бұрын • 1

Cannot download dailymotion files in server s06, s08, s09 and s10.savefrom.net.

Answer
Aleksandr 6 year бұрын

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
Under review

hbo go

zz1pya 6 year бұрын • updated by Aleksandr 6 year бұрын • 3

Dont work on hbo go website....

Answer
Aleksandr 6 year бұрын

Hello, please give us more details.

0
Under review

I want a new service

LuGaming 6 year бұрын • updated by Aleksandr 6 year бұрын • 1

I would like to suggest the service Vimonio as I miss a download function on this website
URL: www.vimonio.be


p.s excuse my bad English

Answer
Aleksandr 6 year бұрын

Hello, Please, use our extension Video Downloader Pro: http://videodownloaderpro.net
Possibly, it will download from the website you want.

0
Under review

Kindly stop posting vulgur and cheap nude ads/

iqra 6363 6 year бұрын • updated by Aleksandr 6 year бұрын • 1
Answer
Aleksandr 6 year бұрын

Hello, please give us more details.

Send screenshots of these ads.

0
Under review

Firefox is not letting savefromnet work

Mr Paulie Fenners76 6 year бұрын • updated by Aleksandr 6 year бұрын • 1

Starting in Firefox version 57, only extensions built using WebExtensions APIs will work.

Answer
Aleksandr 6 year бұрын

Hello, we deal with this problem.

0
Under review

다운로드 후 실행이 되질 않습니다~~ 고객센터 전화번호가 몇번인지 알려 주시면 감사하겠습니다~~

박해산 6 year бұрын • updated by Aleksandr 6 year бұрын • 1
Answer
Aleksandr 6 year бұрын

Hello. English please.



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