Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Under review

Porque no me sale el URL no puedo descargar videos

María Girón 5 year бұрын • updated by Aleksandr 5 year бұрын • 1
Answer
Aleksandr 5 year бұрын

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

0
Under review

can not work

yanuarius 5 year бұрын • updated by Aleksandr 5 year бұрын • 1
Answer
Aleksandr 5 year бұрын

Hello, please give us more details.

0
Under review

I used a different email to log in and my subscription wont work. :(

hello 5 year бұрын • updated by Aleksandr 5 year бұрын • 1
Answer
Aleksandr 5 year бұрын

Hello, please give us more details.

0
Under review

keine links gefunden, immer wieder, warum?

bertholdgerr 5 year бұрын • updated by Aleksandr 5 year бұрын • 1
Answer
Aleksandr 5 year бұрын

Hello, Google Chrome browser - version 8.64 fixed extension
Reinstall from this link: https://en.savefrom.net/faq.php#ext_inst_chrome
Mozilla Firefox Browser - extension fixed version 8.64
Reinstall from this link: https://addons.mozilla.org/firefox/addon/savefromnet-helper/
For browser Opera and Yandex - extension fixed version 8.64
Reinstall from this link: https://addons.opera.com/addons/extensions/details/savefromnet-helper/?display=en

0
Under review

I use Google Chrome Versión 79.0.3945.117 (64 bits) and safefrom version 8.61 i press on the button to download and doesn't work

Hector Ivan 5 year бұрын • updated by Aleksandr 5 year бұрын • 1
Answer
Aleksandr 5 year бұрын

Hello, Google Chrome browser - version 8.64 fixed extension
Reinstall from this link: https://en.savefrom.net/faq.php#ext_inst_chrome

Answer
Aleksandr 5 year бұрын

Hello, Google Chrome browser - version 8.64 fixed extension
Reinstall from this link: https://en.savefrom.net/faq.php#ext_inst_chrome

0
Under review

Download mp3 from Vk doesn't work

garco 5 year бұрын • updated by Aleksandr 5 year бұрын • 1

always "unable to get the file size"
Chrome 

Version of Savefrom 8.64.2

Answer
Aleksandr 5 year бұрын

Hello, we know about the problem, our developers find out what is the cause of the error.

0
Under review

audio doesn't work on vk for download

nickyscarfo 5 year бұрын • updated by Aleksandr 5 year бұрын • 3

even says unavaible to get file size

Answer
Aleksandr 5 year бұрын

Hello, we know about the problem, our developers find out what is the cause of the error.

0
Under review

VK Download goes down again :(

Chuck Norris 5 year бұрын • updated by Aleksandr 5 year бұрын • 1

The same error arises from a Russian speaking a phrase. 

Answer
Aleksandr 5 year бұрын

Hello, we know about the problem, our developers find out what is the cause of the error.

0
Under review

I do not trust you

rob knol 5 year бұрын • updated by Aleksandr 5 year бұрын • 1

Why do you want to manage my downloads and all the websites I visite?
I almost installed your software.

Answer
Aleksandr 5 year бұрын

Hello, please, send us more details regarding the problem.



Customer support service by UserEcho