Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
+1
Answered

i cant download any video whenever i click on download button a red circle appers in front of the format.

himmy 11 year бұрын • updated by Aleksandr 11 year бұрын • 3
Answer
Aleksandr 11 year бұрын
Hello.give the links that you couldn't download.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1
+1
Fixed

Application is the latest version. However update notification not stop

Shinsuke «Сінсуке» 12 year бұрын • updated by Aleksandr 11 year бұрын • 2
+1
Answered

Hello, is there some way I can stop the extension from updating to its newest version? This new version doesn't work

Rob J 12 year бұрын • updated by Aleksandr 11 year бұрын • 2
My extension keeps automatically updating to a new version, which doesn't work at all. How can I stop the extension from updating automatically?
Answer
Aleksandr 11 year бұрын
+1
Fixed

Savefrom.net extension is not working

adeel saeed 12 year бұрын • updated by Лемур 11 year бұрын • 1
Savefrom.net extension is not working, because Google has blocked the extensions that are not from Google store. Please solve this problem.......
+1
Not a bug

Unable to download highest resolution video available on youtube with audio

Paul J 12 year бұрын • updated by Aleksandr 11 year бұрын • 2
Options are presented in different resolutions, but on all the videos I have tried the highest resolution available does not include audio. The lower resolutions do include audio

http://www.youtube.com/watch?v=ROnb5ouBjNc#t=0

Have tried helper, ssyoutube, and from web site
Answer
Aleksandr 11 year бұрын
because of the technical reasons series of videos are without sound,as well as 1080p
+1
Fixed

error

Filbert Resurreccion 10 year бұрын • updated by Aleksandr 10 year бұрын • 6

can't downlaod facebook video!

Answer
Aleksandr 10 year бұрын

Hello, to be able to help you I need more information.

The name and version of your browser (the version you can see in the menu "About browser").

The extension version can be found in the extension menu (click the green arrow).

Please, send to me a link to a video that will not be downloaded.

+1
Fixed

https://soundcloud.com/search?q=piece%20of%20my%20heart%20intermission

dux300 10 year бұрын • updated by Aleksandr 10 year бұрын • 2

no aparece el logo de descarga ya actualice muchas veces la pagina y la version que tengo ahora es de 5.40 de savefrom

Answer
Aleksandr 10 year бұрын
Hi. We'll try to fix it ASAP.
+1
Fixed

НЕ РАБОТАЕТ В ОДНОКЛАСНИКАХ. НЕЛЬЗЯ СКАЧАТЬ ВИДЕО

Yarik Gritsenenko 10 year бұрын • updated by Aleksandr 10 year бұрын • 2

НЕ РАБОТАЕТ В ОДНОКЛАСНИКАХ. НЕЛЬЗЯ СКАЧАТЬ ВИДЕО

Answer
Aleksandr 10 year бұрын

Здравствуйте, спасибо что обратились в поддержку Savefrom.Net
Наша помощь будет более эффективной если вы предоставите нам информацию
о вашем браузере и расширении.
Узнать информацию вы можете пройдя по ссылке: http://ru.savefrom.net/user.php?info=1

Так же если это возможно пришлите пару ссылок на файлы которые не можете скачать.

+1
Answered

I can no longer download any videos from the beeg.com website.

Leon Kushner 10 year бұрын • updated by Aleksandr 10 year бұрын • 2

As of a month ago, I get the message 'link not found' when I enter the name of a beeg video website on my Mac.

Answer
Aleksandr 10 year бұрын

Hello, this site is not on the list of supported resources.

The full list can be found here: http://en.savefrom.net



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