Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
Answer
Aleksandr 9 ár síðan

Hello, this site is not on the list of supported resources.

The full list can be found here: http://en.savefrom.net

Please, use our extension Video Downloader Pro: http://videodownloaderpro.net
Video Downloader Pro is a magic tool helping you download any media content from any
website all over the Net.

Possibly, it will download from the website you want.

0
Answered

Why does download button disappear then comes back and only downloads videos

Sizwe Mkhize 9 ár síðan • updated by Aleksandr 9 ár síðan • 2
Answer
Aleksandr 9 ár síðan

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?

0
Fixed

i don't have download instagram photo?

amanda tribuana 9 ár síðan • updated by Aleksandr 9 ár síðan • 2

i don't have download instagram photo?

Answer
Aleksandr 9 ár síðan

Hello, thank you for contacting support in Savefrom.Net

This bug is known to us, we will try to fix in the nearby future.

0
Answered

google chrome me pide instalar una aplicacion externa para admititir enlaces de ummy

Jorge Sandoval 9 ár síðan • updated by Aleksandr 9 ár síðan • 2
Answer
Aleksandr 9 ár síðan

Hello, the information how to install the extension to Google Chrome browser

can be found here: http://en.savefrom.net/faq.php#ext_inst_chrome

0
Fixed

I can't download from instagram.Why?

Sasha Tumak 9 ár síðan • updated by Aleksandr 9 ár síðan • 2
Answer
Aleksandr 9 ár síðan

Hello,
Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.

Best, SaveFrom.net Team

0
Fixed

I can't download from instagram

aboelsiz 9 ár síðan • updated by Aleksandr 9 ár síðan • 2
Answer
Aleksandr 9 ár síðan

Hello, thank you for contacting support in Savefrom.Net

This bug is known to us, we will try to fix in the nearby future.

0
Fixed

Instagram download button not appearing

alex_mtx59 9 ár síðan • updated by Aleksandr 9 ár síðan • 2
Answer
Aleksandr 9 ár síðan

Hello,
Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.

Best, SaveFrom.net Team

0
Answered

mengapa tidak bisa di gunakan

Cendrawasih Ayu 9 ár síðan • updated by Aleksandr 9 ár síðan • 2

mengapa tidak bisa di gunakan lagi? selalu terjadi kesalahan

Browser: Chrome 50.0.2661 Windows 7 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/50.0.2661.102 Safari/537.36

Answer
Aleksandr 9 ár síðan

Hello, the information how to install the extension to Google Chrome browser

can be found here: http://en.savefrom.net/faq.php#ext_inst_chrome

Answer
Aleksandr 9 ár síðan

Здравствуйте, спасибо что обратились в поддержку Savefrom.Net
Наша помощь будет более эффективной если вы предоставите нам информацию
о вашем браузере и расширении.
Узнать информацию вы можете пройдя по ссылке: http://ru.savefrom.net/user.php?info=1

Так же если это возможно пришлите пару ссылок на файлы которые не можете скачать.

0
Fixed

не скачує музику з вконтакте

Орест 9 ár síðan • updated by Aleksandr 9 ár síðan • 2
Answer
Aleksandr 9 ár síðan

Здравствуйте, для более эффективной помощи мне нужна следующая информация.
Подскажите название и версии браузера, а так же версию расширения,

данную информацию можно узнать пройдя по ссылке: http://ru.savefrom.net/user.php?info=1



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