Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Answer
Aleksandr 8 ár síðan

Здравствуйте, спасибо что обратились в поддержку Savefrom.Net
Наша помощь будет более эффективной если вы предоставите нам информацию
о вашем браузере и расширении.
Узнать информацию вы можете пройдя по ссылке: http://ru.savefrom.net/user.php?info=1

Так же если это возможно пришлите пару ссылок на файлы которые не можете скачать.

0
Fixed

не скачує музику з вконтакте

Орест 9 ár síðan updated by Aleksandr 8 ár síðan 2
Answer
Aleksandr 8 ár síðan

Здравствуйте, для более эффективной помощи мне нужна следующая информация.
Подскажите название и версии браузера, а так же версию расширения,

данную информацию можно узнать пройдя по ссылке: http://ru.savefrom.net/user.php?info=1

0
Answered

No descarga de Google +

luzelisaleva 9 ár síðan updated by Aleksandr 8 ár síðan 2

No descarga videos de google +

Answer
Aleksandr 8 ár síðan

Hello, this site is not on the list of supported resources.

The full list can be found here: http://en.savefrom.net

0
Answered

Latest update fail! Wont download anything!!! Please fix this!

msheske19 9 ár síðan updated by Aleksandr 8 ár síðan 2
Answer
Aleksandr 8 ár síðan

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

0
Answered

Soundcloud Album Art

Captain Price 9 ár síðan updated by Aleksandr 8 ár síðan 2

I want the extension to download the album art (with the song and attach them) which belong to the songs in soundcloud. Is it possible. I think it would be a good feature. Its nice to see a pic in the phone which relates the music. Otherwise you guys rock. Amazing extension.

Answer
Aleksandr 8 ár síðan

Hello, no, you can not download the cover extension.

0
Answered

Google no responde. Quieres reiniciarlo? pero si sigue funcionando

andressanchezjose as 9 ár síðan updated by Aleksandr 8 ár síðan 2

a cada rato me dice si quiero reiniciarlo

Answer
Aleksandr 8 ár síðan

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

0
Answered

don't download from periscope, younow, keek, anyway many streams sites

topz_117 9 ár síðan updated by Aleksandr 8 ár síðan 2
Answer
Aleksandr 8 ár síðan

Hello, please give us more details.

0
Fixed

Doesn't download facebook videos :(

Safooy 9 ár síðan updated by Aleksandr 8 ár síðan 2

Yesterday it was downloading facebook videos but now I can't

Answer
Aleksandr 8 ár síðan

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

Please, send to me a link to a video that will not be downloaded.

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?

0
Answered

Remove video without audio

vj parmar 9 ár síðan updated by Aleksandr 8 ár síðan 2

is there any use ofis there any use of a video without audio. why you showing that option. i lost my lots of data in mute video.

Answer
Aleksandr 8 ár síðan

Hello, if you do not need the video without sound, do not download it.

In the Select which clearly indicated there is a video with sound and what not.

0
Answered

Accy Man

gooshywarsh@waccyman net 9 ár síðan updated by Aleksandr 8 ár síðan 2

This is free...right?

Answer
Aleksandr 8 ár síðan

Hello,extension absolutely free:

http://en.savefrom.net/user.php