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1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Fixed

just plays video will download

Pasquale Oberland 10 ár síðan • updated by Aleksandr 9 ár síðan • 2

sometimes the video will not download and just automatically plays video what is the point of this when i can watch the video on youtube i wanna save the video for later dipshit

Answer
Aleksandr 9 ár síðan

Hello, this extension has been fixed. Please, update or reinstall it from our site.
The latest version is 6.85: http://en.savefrom.net/user.php#helper_install

Thank you for using Savefrom.Net browser extension

0
Answered

nao estou conseguindo ver aonde eu baixo videos

Cicera Santos 10 ár síðan • updated by Aleksandr 9 ár síðan • 3
Answer
Aleksandr 9 ár síðan

Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

0
Not a bug

Steve Jobs dead and Apple ready to follow his way...

Mike 10 ár síðan • updated by Aleksandr 9 ár síðan • 5

I was watching CNN and MSNBC when your Update popped-up on Nov 5th. After I have installed update I cannot watch http://www.livenewschat.eu/top/ it says "Connecting to stream arbitration server…" and stays like that forever! Steve Jobs dead!

Answer
Aleksandr 9 ár síðan

Hello, please give us more details.

0
Answered

Extension for edge browser

Bipin Paul 10 ár síðan • updated by Aleksandr 9 ár síðan • 2

When Extension for edge Browser is coming ?

Answer
Aleksandr 9 ár síðan

Hello.
Our extension without problems supports Google Chrome, Yandex, Mozilla Firefox, Opera 41, Opera 12.17, Safari.

0
Answered

لماذا لا يمكنني تنزيل الفديو الآن؟؟؟هل هنالك مشكله

Tabark abd alrhman 10 ár síðan • updated by Aleksandr 9 ár síðan • 2

حاولت تنزيل فديو لكنه يقول لي ان هنالك صيانات او إصلاحات مؤقته؟؟

Answer
Aleksandr 9 ár síðan

Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

0
Not a bug

Unable to download youtube video

Alvin Garcia 10 ár síðan • updated by Aleksandr 9 ár síðan • 6

Hi,


I'm unable to download a set of new videos:

Youtube video

Youtube video

Youtube video

Youtube video

Youtube video

I always seem to sturggle downloading new videos from this user.

Answer
Aleksandr 9 ár síðan

Hello, Thanks for contacting us.

In order to help you faster we need some additional information:
Are you using any proxy server?
In which country are you?

On the website you can watch this video you want to download?

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

0
Answered

problème de téléchargemement

bb60 10 ár síðan • updated by Aleksandr 9 ár síðan • 2

Bonjour, je viens de telecharger votre module. je souhaite telecharger des video via VK, le bouton telecharger est bien positionné sur le fichier vk mais impossible de telecharger car il me dit qu'il n'y a aucun lien trouvé. Merci d'avance pour votre reponse

Answer
Aleksandr 9 ár síðan

Hello, Sorry for inconvenience we caused. We will try to fix it ASAP.

0
Answered

download button not working in youtube, please fixed it!

dhikaliza13 10 ár síðan • updated by Aleksandr 9 ár síðan • 2
Answer
Aleksandr 9 ár síðan

Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

0
Fixed

i try to download 1.4 gb file but after 1.2 gb its stat showing 0 kb , it is only loss of my data fix it.

pura k 10 ár síðan • updated by Aleksandr 9 ár síðan • 2
Answer
Aleksandr 9 ár síðan

Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

0
Answered

i can't pause video downloadig

mafruhabss 10 ár síðan • updated by Aleksandr 9 ár síðan • 2

couple of days ago the pause button of downloading was working, but now it's not working anymore. it's a hidden button now

Answer
Aleksandr 9 ár síðan

Hello, download takes place by the browser, look in the settings.

Update or reinstall it from our site.



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