Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Under review

How to remove safefrom.net?

moortjejojo 6 ár síðan • updated by Aleksandr 6 ár síðan • 1
Answer
Aleksandr 6 ár síðan

Hello, from which browser?

Answer
Aleksandr 6 ár síðan

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

0
Under review

I have not download starmaker record

Shanu A 6 ár síðan • updated by Aleksandr 6 ár síðan • 1
Answer
Aleksandr 6 ár síðan

Hello, please, send us more details regarding the problem.

0
Under review

Downloaded video titles are too short/get cut off

tigerking88 6 ár síðan • updated by Aleksandr 6 ár síðan • 1

Sometimes the video titles I'm downloading off YouTube will have long titles that I want to preserve, however this downloader will often cut my titles short with a .. at the end instead of keeping the whole thing.

Answer
Aleksandr 6 ár síðan

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Send some links to the files you are downloading.

0
Under review

Browser: Yandex 194 Windows User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/73.0.3683.86 YaBrowser/19.4.0.1825 (beta) Yowser/2.5 Safari/537.36 Extension: yabrowser-sf 8.20

whitewolfe05 6 ár síðan • Uppfært 6 ár síðan • 5

The Download Button doesn`t functioned. "Fehler beim Bestimmen des Download Formates"

Answer
Aleksandr 6 ár síðan

Hello, Could you please send a few links you can't download. We will check it out.

For the better understanding it'll be great to see a screenshot with the error.

0
Answered

Why dailymotion download is so laggy??????

diamondmode 6 ár síðan • updated by Aleksandr 6 ár síðan • 2

the lag was pretty much worse from 400kbps to 0bps. can you fix this problem?

Answer
Aleksandr 6 ár síðan

Hello, we do not affect the download speed.

0
Answered

How to erase the addres that we have download

Erondy 6 ár síðan • updated by Aleksandr 6 ár síðan • 11

How to erase the addres we have downloaded?

Answer
Aleksandr 6 ár síðan

Hello, please give us more details.

0
Under review

How to Facebook video download?

emran170491 6 ár síðan • updated by Aleksandr 6 ár síðan • 1
Answer
Aleksandr 6 ár síðan

Hello, install the Savefrom.Net extension, after installation on each video there will be a download 

button: https://en.savefrom.net/

0
Under review

didn't download directly just downloaded and opened new web browser page

www ayla de 6 ár síðan • updated by Aleksandr 6 ár síðan • 1
Answer
Aleksandr 6 ár síðan

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Could you please send a few links you can't download. We will check it out.

For the better understanding it'll be great to see a screenshot with the error.

0
Answered

please make the option of 3gp video file. we really need it.

srimahalakshmi 849 6 ár síðan • updated by Aleksandr 6 ár síðan • 2
Answer
Aleksandr 6 ár síðan

Hello, it's not our fault that youtube decided to get rid of 3gp . There is nothing we can do about it.



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