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1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1

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Under review

the firefox unsigned addons error

6 ár síðan • updated by 6 ár síðan • 1

the firefox just make new rule by adding the unsigned addons. can you plz fix this??????

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Answer

6 ár síðan

Hi. We'll try to fix it ASAP.

Under review

https://www.dailymotion.com/video/x2zhn34?playlist=x5quiu

6 ár síðan • updated by 6 ár síðan • 1

no download from dailymotion

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Answer

6 ár síðan

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

For the better understanding it'll be great to see a screenshot with the error.

Not a bug

I can not download multimedia from UNACEDMY website

6 ár síðan • updated by 6 ár síðan • 2

Unacedmy is an educational website and it upload lectures videos. I want them to watch offline but There isn't any ICON button to download.

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Answer

6 ár síðan

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

Please, use our extension Video Downloader Pro: http://videodownloaderpro.net
Possibly, it will download from the website you want.

Under review

one minute i am allowed to download and the next file from the same link ggeets denied. What´s going on????

6 ár síðan • updated by 6 ár síðan • 1

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Answer

6 ár síðan

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

Under review

Masha and the bear

6 ár síðan • updated by 6 ár síðan • 1

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Answer

6 ár síðan

Hello, please give us more details.

Under review

не можна вже качать з вк перевірте

6 ár síðan • updated by 6 ár síðan • 1

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Answer

6 ár síðan

Здравствуйте, каким браузером вы пользуетесь?

Under review

On iPhone using documents (still the only way to use service??) sometimes when I go to your site I get the url box sometimes I only get download links for browsers and sites - what am I doing wrong? I am always going to en.savefrom.net but no Url box

6 ár síðan • updated by 6 ár síðan • 1

Vote

Answer

6 ár síðan

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

For the better understanding it'll be great to see a screenshot with the error.