Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Under review

I can't dowload this https://www.dailymotion.com/video/x76oc2u

Patty 5 ár síðan • updated by Aleksandr 5 ár síðan • 1

That link appear to dowload but when i click on the botton this dessapear

Answer
Aleksandr 5 ár síðan

Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.

0
Under review

Доброго дня!

nekr_olga 5 ár síðan • updated by Aleksandr 5 ár síðan • 1

Допоможіть будь-ласка! Перестало зкачувати з ВК альбоми, тільки одне фото завантажити можна

Answer
Aleksandr 5 ár síðan

Здравствуйте, для эффективной помощи нам нужна информация о расширении и браузере.
Скопируйте и пришлите информацию указанную здесь: http://ru.savefrom.net/user.php?info=1

0
Under review

.AAC files that I'm downloading with your service do not works in iTunes.

adp10 5 ár síðan • updated by Aleksandr 5 ár síðan • 2

Some time ago all was fine. In other services format coding is fine, but I want to use SaveFrom anyway. Could you do anything with this?

Answer
Aleksandr 5 ár síðan

Hello, thank you for the information.
Our developers will find out what could be the problem and try to fix it.

0
Under review

how do I disable getting messages from en.save.net? I do NOT, NOT, NOT want the messages.

Hate en save net 5 ár síðan • updated by Aleksandr 5 ár síðan • 1

I want to STOP getting messages from en.save.net, please how do I disable this. I am so fed up with these messages. Please how do I disable otherwise I will report this to the Better Business Bureau.,

PLEASE, I HATE THEM!!!!!!!!!!!!!!!!!

Answer
Aleksandr 5 ár síðan

Hello, what is the name of your browser?

Send a screenshot of the message.

Answer
Aleksandr 5 ár síðan

Hello, thank you.

0
Under review

Add 480p Download Please.

rudranewaz1997 5 ár síðan • updated by Sumit Kumar 5 ár síðan • 1

Need 480 download option. Please Add this one

Answer
Aleksandr 5 ár síðan

Hello, there is no technical possibility, in order to download install the program Ummy Video Downloader:

http://videodownloader.ummy.net

0
Under review

por qué no me da la posibilidad de descargar

dmartinezizquierdo 5 ár síðan • updated by Aleksandr 5 ár síðan • 1
Answer
Aleksandr 5 ár síðan

Hello, please, send us more details regarding the problem.

0
Under review

Fire fox will not allow insalation of save from net

caveroy 5 ár síðan • updated by Aleksandr 5 ár síðan • 1
Answer
Aleksandr 5 ár síðan

Hello, from which site and where exactly do you install the extension? Send link.

For the better understanding it'll be great to see a screenshot with the error.

0
Under review

Why, i can't download this video?

Nebiwrat Kaewta Nam 5 ár síðan • updated by Aleksandr 5 ár síðan • 1
Answer
Aleksandr 5 ár síðan

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

0
Under review

Прерывается Загрузка ВидеоФайлов на Ютубе

AnchelGrig 5 ár síðan • updated by Aleksandr 5 ár síðan • 1

Перестало работать скачивание видео файлов. При нажатии на зелёную кнопку выбранный файл в белом фоном улетает в загрузку и тут же пишется "загрузка прервана"! Это как на Яндекс Браузере, так и в Опере.

Answer
Aleksandr 5 ár síðan

Здравствуйте, мы знаем об этом и делаем всё возможное что бы это исправить.



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