Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
Answer
Aleksandr 5 ár síðan

Hello, Google Chrome browser - version 8.64 fixed extension
Reinstall from this link: https://en.savefrom.net/faq.php#ext_inst_chrome

Answer
Aleksandr 5 ár síðan

Hello, Google Chrome browser - version 8.64 fixed extension
Reinstall from this link: https://en.savefrom.net/faq.php#ext_inst_chrome

0
Under review

Download mp3 from Vk doesn't work

garco 5 ár síðan • updated by Aleksandr 5 ár síðan • 1

always "unable to get the file size"
Chrome 

Version of Savefrom 8.64.2

Answer
Aleksandr 5 ár síðan

Hello, we know about the problem, our developers find out what is the cause of the error.

0
Under review

audio doesn't work on vk for download

nickyscarfo 5 ár síðan • updated by Aleksandr 5 ár síðan • 3

even says unavaible to get file size

Answer
Aleksandr 5 ár síðan

Hello, we know about the problem, our developers find out what is the cause of the error.

0
Under review

VK Download goes down again :(

Chuck Norris 5 ár síðan • updated by Aleksandr 5 ár síðan • 1

The same error arises from a Russian speaking a phrase. 

Answer
Aleksandr 5 ár síðan

Hello, we know about the problem, our developers find out what is the cause of the error.

0
Under review

I do not trust you

rob knol 5 ár síðan • updated by Aleksandr 5 ár síðan • 1

Why do you want to manage my downloads and all the websites I visite?
I almost installed your software.

Answer
Aleksandr 5 ár síðan

Hello, please, send us more details regarding the problem.

0
Under review

Can't download on vk. January 2020. "Can't obtain size of file"

mitchellribas 5 ár síðan • updated by Aleksandr 5 ár síðan • 1 
"Could not get file size. Please try again later" 
I always get this error on Vk.com when trying to download audio file. 
Using Mac Os X 10.11.6 Google Chrome: Version 79.0.3945.117 (Official Build) (64-bit)
Please try and fix this thanks :D
Answer
Aleksandr 5 ár síðan

Hello, we know about the problem, our developers find out what is the cause of the error.

0
Under review

vidio yuklenmir

Sexavet Guliyev 5 ár síðan • updated by Aleksandr 5 ár síðan • 1
Answer
Aleksandr 5 ár síðan

Hello, please give us more details.

0
Under review

Nombres de las descargas como "mp4."

SemacoR 5 ár síðan • updated by Aleksandr 5 ár síðan • 1

Al descargar de la lista de "Ver Más Tarde" todos las descargas se llaman "mp4(...)." Todas con el mismo nonbre. Creo que ocurre desde la última actualización 8.61

Browser: Opera-Webkit 650 Windows

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/78.0.3904.108 Safari/537.36 OPR/65.0.3467.78

Extension: opera-chromium 8.61

Answer
Aleksandr 5 ár síðan

Hello, for the Opera and Yandex browser, the extension with the correction is being checked by moderators.

0
Under review

Drop down menu isn't loading (opera gx extensions)

maxpayen4 5 ár síðan • Uppfært 5 ár síðan • 4

Image 5770

Answer
Aleksandr 5 ár síðan

Hello, for the Opera and Yandex browser, the extension with the correction is being checked by moderators.
The current version should be 8.64



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