1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Can’t download music
I noticed that you can’t download music or anything in the genre of music why is that ??
Version:La del tutorial Problema:Tarda tanto dice tiempo de espera excedido y no descarga y sin contar que tarda mucho para
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.
Service still not working?
I have been using this service for 7 months (the free download). It has
always been dependable and easy to use. Today, I decided to purchase the monthly subscription because I was thinking it would provide higher quality access to YouTube videos. What a terrible mistake and waste of money!!! So what is happening with this service?
Hello, Please, let us know what is the name of the program you are using for downloading videos?
For the better understanding it'll be great to see a screenshot with the error.
unable to download videos from hotstar
hi i am unable to download videos from hotstar please help.
https://www.hotstar.com/in/tv/kahaan-hum-kahaan-tum/s-2196/rohits-heroic-move/1000248241
Browser : Firefox ver 73.0.1, 64 bit
Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net
it’s telling me service isn’t available, it’s worked for me for months now, is there something wrong with the servers?
Hello, due to technical reasons such links are not being processed on the website at the moment. Sorry for inconveinence caused.
Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.
Not Allowing Music Videos
I am on safari 13.0.5, Mac OS 10.14.6
What I'm noticing is the video with music on them can con not be downloaded.
The button won't work. I used hard download to force it but then ill get this
Sorry, wrong link!
Try another one
I think youtube has changed something to make it hard to download. Please help.
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.
No longer able to download YouTube. I keep getting "Service Unavailable". Although, I can download from Facebook.
Hello, due to technical reasons such links are not being processed on the website at the moment. Sorry for inconveinence caused.
I have purchased the subscription and the tempormonkey app and I am still unable to download anything, I demand a refund for both.
Hello, we have nothing to do with Tampermonkey, we use it as a third-party application to our script.
Regarding expanding, what exactly doesn’t work for you?
Customer support service by UserEcho
