Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Corrigé

The website says "Download Audio MP4" but that doesn't exits.

Sergio Manuel Frias il y a 8 ans mis à jour par Aleksandr il y a 8 ans 2

It should say "m4a". Please, correct this because I'm teaching older people how to download audio files from your site. But, I don't want to teach them something wrong.

It's been like this for a very long time. :(

Solution
Aleksandr il y a 8 ans

Hello, send screenshots of the error.

0
Résolu

Doesn't have a button hovering over the video before clicking it to watch it

nilelayla il y a 8 ans mis à jour par Aleksandr il y a 8 ans 2
Solution
Aleksandr il y a 8 ans

Hello, Please, give us some more details regarding the program and why you can not download (screenshots are welcome).

0
Résolu

Be Honest

Edith Keller-Purisima il y a 8 ans mis à jour par Aleksandr il y a 8 ans 2
Solution
Aleksandr il y a 8 ans

Hello, please give us more details.

0
Résolu

FACEBOOK NOT RUNNING RIGHT AND GAMES STOP WHEN YOU try to play

Billy Mitchell il y a 8 ans mis à jour par Aleksandr il y a 8 ans 2
Solution
Aleksandr il y a 8 ans

Hello, please give us more details.

0
Résolu

Safari Version 10.1 / SaveFrom.net 7.25 /

maublumen il y a 8 ans mis à jour par Aleksandr il y a 8 ans 2

Every time I open my browser it popup a new window confirming that the extension was successfully installed. This is quite annoying to say the truth!

Solution
Aleksandr il y a 8 ans

Hello, look in the browser settings for your home page.

Clean the cache and cookies in your browser.

0
Résolu

add support for vidio.com

Muhammad Anwari Ramadhan il y a 8 ans mis à jour par Aleksandr il y a 8 ans 2

please add support download videos for vidio.com

the example links: https://www.vidio.com/watch/663925-legend-of-zelda-breath-of-the-wild-1-awal-dari-segalanya-d?channel_id=8245237

thanks before. :)

Solution
Aleksandr il y a 8 ans

Hello, SaveFrom.net team will not leave your idea without attention.

Thanks for using our SaveFrom.net Helper

0
Résolu

unable to download mp3

pvnmessi il y a 8 ans mis à jour par Aleksandr il y a 8 ans 2
Solution
Aleksandr il y a 8 ans

Hello, In order to download MP3 from YouTube you need to instal our Ummy Video Downloader. This useful tool will help you download

both HD and MP3 from YouTube: http://videodownloader.ummy.net

0
Corrigé

Still not asking where to save files!

Chantelle il y a 8 ans mis à jour par Aleksandr il y a 8 ans 4

Firefox 52.02



Helper Version 7.25



I had this issue before where the Helper automatically downloads to the default browser folder "Downloads" despite that the option has been switched to "Always ask me where to save files". I was informed to install the latest version of the Helper, which I did, and this seemed to have helped for a few days. However, now the issue has come up again, specifically with soundtracks on Soundcloud. Please look into this issue and fix it, or please just point me in the right direction if I missed something?

Solution
Aleksandr il y a 8 ans

Hello, in the extension settings, check the box "Always prompt for saving files".

0
Résolu

No descargar archivos mp3

Jose Garcia il y a 8 ans mis à jour par Aleksandr il y a 8 ans 2

Hola, el addon no descarga archivos mp3,

Solution
Aleksandr il y a 8 ans

Hello, In order to download MP3 from YouTube you need to instal our Ummy Video Downloader. This useful tool will help you download

both HD and MP3 from YouTube: http://videodownloader.ummy.net

0
Résolu

як скачать из сайта музику

dima20042011 il y a 8 ans mis à jour par Aleksandr il y a 8 ans 2
Solution
Aleksandr il y a 8 ans

Здравствуйте, как название сайта с которого вы хотите скачать mp3?