1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1

Hello, Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

Hello, unfortunately we can not influence this, downloading is done directly from Youtube.
It is the site Youtube gives with this name.

Hello, the video on the link is not available, we can not verify it.

Problema al instalar
disculpe pero tengo un problema, al querer instalar, me sale error po sino cerrar el navegador para instalar, pero cuando lo hago no lo instala y se cierra solo, una mano porfavor lo mas pronto

Hola, para una ayuda más efectiva, necesitamos la siguiente información.
Por favor copie y envíe la información indicada aquí: http://es.savefrom.net/user.php?info=1

Hello, in order to download MP3 from Youtube you need to install our program Ummy Video Downloader,
Also with the help of it you can download videos in high quality with sound: https://videodownloader.ummy.net

Hello, please give us more details.
For the better understanding it'll be great to see a screenshot with the error.

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Fuck current Download system
we want to back old Download system, please don't suggest Any App.
Check Youtube video download without 720p By Uc Browser.
OS: Android 4.4 (kitkat)

Hello, Could you please send a few links you can't download. We will check it out.
For the better understanding it'll be great to see a screenshot with the error.

isnt working
my documents isn’t working. it keeps crashing and it isn’t letting me download anything from youtube. please fix it. thank you.

Hello, please, send us more details regarding the problem.
For the better understanding it'll be great to see a screenshot with the error.
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