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1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
Solution
Aleksandr il y a 7 ans

Здравствуйте, для более эффективной помощи нам нужна следующая информация.
Скопируйте и пришлите информацию указанную здесь: http://ru.savefrom.net/user.php?info=1

Вы скачиваете видео расширением или через сайт Savefrom.Net?
0
À l'étude

In the future, please do NOT shut down download services!

Filbert Resurreccion il y a 7 ans • mis à jour par Aleksandr il y a 7 ans • 1
Solution
Aleksandr il y a 7 ans

Hello, please give us more details.

0
À l'étude

Where is one click button to download all videos ?

kan il y a 7 ans • mis à jour par Aleksandr il y a 7 ans • 1

Where is one click button to download all videos ?

Solution
Aleksandr il y a 7 ans

Hello, please, send us more details regarding the problem.

Solution
Aleksandr il y a 7 ans

Hello, what exactly have we spoiled, can you describe in more detail?

For the better understanding it'll be great to see a screenshot with the error.

0
À l'étude

下载的视频会卡

eric cheng il y a 7 ans • mis à jour par Aleksandr il y a 7 ans • 1
Solution
Aleksandr il y a 7 ans

Hello, please give us more details.

0
À l'étude

it could not work correctly

Anjanee il y a 7 ans • mis à jour par Aleksandr il y a 7 ans • 1
Solution
Aleksandr il y a 7 ans

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

0
À l'étude

Problems with the Google Chrome Extense

Sein il y a 7 ans • mis à jour par Aleksandr il y a 7 ans • 1

hola para guan razón no me deja descargar desde cualquier página de la exportación de Google Chrome hola por alguna razón no me deja descargar cualquier página del Google Chrome

Navegador: Chrome 65.0.3325 de Windows
User Agent: Mozilla / 5.0 (Windows NT 10,0; Win64, 64) AppleWebKit / 537.36 (KHTML, like Gecko) Chrome / 65.0.3325.162 Safari / 537.36
Duración: 07:57 camaleón


Solution
Aleksandr il y a 7 ans

Hola, envíe un par de enlaces al video que no puede descargar "para la prueba".

0
À l'étude

YouTube videos are not loading

Şahıs is an Avcı il y a 7 ans • mis à jour par Aleksandr il y a 7 ans • 1
Solution
Aleksandr il y a 7 ans

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

0
À l'étude

extansion tampermonkey cant remove

stevemaco il y a 7 ans • mis à jour par Aleksandr il y a 7 ans • 1

i install the sfhelper from savefrom.net, then appear tampermonkey on google, i try remove it but it remove byself... how i remove it?

Solution
Aleksandr il y a 7 ans

Hello, the information how to install the extension to Google Chrome browser
can be found here: http://en.savefrom.net/faq.php#ext_inst_chrome

0
À l'étude

May you add supprot for Vilve, thank you

indinamaull il y a 7 ans • mis à jour par Aleksandr il y a 7 ans • 1

May you add supprt for Vlive ? There are many videos i want download :)

Solution
Aleksandr il y a 7 ans

Hello, Please, use our extension Video Downloader Pro: http://videodownloaderpro.net
Possibly, it will download from the website you want.



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