Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
À l'étude

tôi không tải được video

lehuutrieu il y a 6 ans • mis à jour par Aleksandr il y a 6 ans • 1
Solution
Aleksandr il y a 6 ans

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
À l'étude

Porque no me sale el URL no puedo descargar videos

María Girón il y a 6 ans • mis à jour par Aleksandr il y a 6 ans • 1
Solution
Aleksandr il y a 6 ans

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

0
À l'étude

can not work

yanuarius il y a 6 ans • mis à jour par Aleksandr il y a 6 ans • 1
Solution
Aleksandr il y a 6 ans

Hello, please give us more details.

0
À l'étude

I used a different email to log in and my subscription wont work. :(

hello il y a 6 ans • mis à jour par Aleksandr il y a 6 ans • 1
Solution
Aleksandr il y a 6 ans

Hello, please give us more details.

0
À l'étude

keine links gefunden, immer wieder, warum?

bertholdgerr il y a 6 ans • mis à jour par Aleksandr il y a 6 ans • 1
Solution
Aleksandr il y a 6 ans

Hello, Google Chrome browser - version 8.64 fixed extension
Reinstall from this link: https://en.savefrom.net/faq.php#ext_inst_chrome
Mozilla Firefox Browser - extension fixed version 8.64
Reinstall from this link: https://addons.mozilla.org/firefox/addon/savefromnet-helper/
For browser Opera and Yandex - extension fixed version 8.64
Reinstall from this link: https://addons.opera.com/addons/extensions/details/savefromnet-helper/?display=en

Solution
Aleksandr il y a 6 ans

Hello, Google Chrome browser - version 8.64 fixed extension
Reinstall from this link: https://en.savefrom.net/faq.php#ext_inst_chrome

Solution
Aleksandr il y a 6 ans

Hello, Google Chrome browser - version 8.64 fixed extension
Reinstall from this link: https://en.savefrom.net/faq.php#ext_inst_chrome

0
À l'étude

Download mp3 from Vk doesn't work

garco il y a 6 ans • mis à jour par Aleksandr il y a 6 ans • 1

always "unable to get the file size"
Chrome 

Version of Savefrom 8.64.2

Solution
Aleksandr il y a 6 ans

Hello, we know about the problem, our developers find out what is the cause of the error.

0
À l'étude

audio doesn't work on vk for download

nickyscarfo il y a 6 ans • mis à jour par Aleksandr il y a 6 ans • 3

even says unavaible to get file size

Solution
Aleksandr il y a 6 ans

Hello, we know about the problem, our developers find out what is the cause of the error.

0
À l'étude

VK Download goes down again :(

Chuck Norris il y a 6 ans • mis à jour par Aleksandr il y a 6 ans • 1

The same error arises from a Russian speaking a phrase. 

Solution
Aleksandr il y a 6 ans

Hello, we know about the problem, our developers find out what is the cause of the error.



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