Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
À l'étude

I used a different email to log in and my subscription wont work. :(

hello il y a 5 ans • mis à jour par Aleksandr il y a 5 ans • 1
Solution
Aleksandr il y a 5 ans

Hello, please give us more details.

0
À l'étude

keine links gefunden, immer wieder, warum?

bertholdgerr il y a 5 ans • mis à jour par Aleksandr il y a 5 ans • 1
Solution
Aleksandr il y a 5 ans

Hello, Google Chrome browser - version 8.64 fixed extension
Reinstall from this link: https://en.savefrom.net/faq.php#ext_inst_chrome
Mozilla Firefox Browser - extension fixed version 8.64
Reinstall from this link: https://addons.mozilla.org/firefox/addon/savefromnet-helper/
For browser Opera and Yandex - extension fixed version 8.64
Reinstall from this link: https://addons.opera.com/addons/extensions/details/savefromnet-helper/?display=en

Solution
Aleksandr il y a 5 ans

Hello, Google Chrome browser - version 8.64 fixed extension
Reinstall from this link: https://en.savefrom.net/faq.php#ext_inst_chrome

Solution
Aleksandr il y a 5 ans

Hello, Google Chrome browser - version 8.64 fixed extension
Reinstall from this link: https://en.savefrom.net/faq.php#ext_inst_chrome

0
À l'étude

Download mp3 from Vk doesn't work

garco il y a 5 ans • mis à jour par Aleksandr il y a 5 ans • 1

always "unable to get the file size"
Chrome 

Version of Savefrom 8.64.2

Solution
Aleksandr il y a 5 ans

Hello, we know about the problem, our developers find out what is the cause of the error.

0
À l'étude

audio doesn't work on vk for download

nickyscarfo il y a 5 ans • mis à jour par Aleksandr il y a 5 ans • 3

even says unavaible to get file size

Solution
Aleksandr il y a 5 ans

Hello, we know about the problem, our developers find out what is the cause of the error.

0
À l'étude

VK Download goes down again :(

Chuck Norris il y a 5 ans • mis à jour par Aleksandr il y a 5 ans • 1

The same error arises from a Russian speaking a phrase. 

Solution
Aleksandr il y a 5 ans

Hello, we know about the problem, our developers find out what is the cause of the error.

0
À l'étude

I do not trust you

rob knol il y a 5 ans • mis à jour par Aleksandr il y a 5 ans • 1

Why do you want to manage my downloads and all the websites I visite?
I almost installed your software.

Solution
Aleksandr il y a 5 ans

Hello, please, send us more details regarding the problem.

0
À l'étude

Can't download on vk. January 2020. "Can't obtain size of file"

mitchellribas il y a 5 ans • mis à jour par Aleksandr il y a 5 ans • 1 
"Could not get file size. Please try again later" 
I always get this error on Vk.com when trying to download audio file. 
Using Mac Os X 10.11.6 Google Chrome: Version 79.0.3945.117 (Official Build) (64-bit)
Please try and fix this thanks :D
Solution
Aleksandr il y a 5 ans

Hello, we know about the problem, our developers find out what is the cause of the error.

0
À l'étude

vidio yuklenmir

Sexavet Guliyev il y a 5 ans • mis à jour par Aleksandr il y a 5 ans • 1
Solution
Aleksandr il y a 5 ans

Hello, please give us more details.



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